Customer Service Agent - PT- Remote WFH After Training

Come join reputed company of dynamic professionals at reputed company National Patient Service Center! Bilingual English/Spanish is a plus! Can Work From Home after training- equipment will be provided! We offer reputed company Training is On-site at our reputed company Bluff location in Knoxville, TN for 4 weeks, M-F reputed company - 5pm. NOW OFFERING A $750.00 SIGN-ON BONUS PLUS QUARTERLY INCENTIVES Candidates with experience in retail and restaurant service are strongly encouraged to apply. Benefits for FT Employees (32 hours per week): • Generous Personal Time Off • 8 Paid Holidays per year • Quarterly bonus plans- gives you the chance to add to your income! • Business casual dress code- we want you to feel comfortable at work! • Learning and Development- internal subject matter experts offer ongoing training to get you up to speed What You'll Love About reputed company: • Wellness programs- Our LiveWell program focuses on supporting you with reputed company of your well-being needs so you can reputed company Physically, Emotionally, Socially, and Financially! • Work that Stays at Work. Your time off is yours! • Health Benefits. Medical with HSA and FSA options, dental, vision, and life insurance. • Prepare for the Future. 401K program (Discretionary matching funds available) JOB DESCRIPTION OVERVIEW: This position is primarily responsible for answering patient inquires with exceptional customer service, while maintaining positive patient relations. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Provide service to patients in a professional manner. • Provide excellent, concise communication. • Learn and understand ETM software operation. • Learn and understand billing and account operations. • Answers and documents reputed company telephone inquiries. • Research and resolve problems with patients' bills. • Updates patients' insurance coverage as needed. • Prints courtesy claims and itemized statements. • Rebills accounts after receiving insurance information. • Arranges financial agreements with patients using budget plan as needed. • Performs other duties and assignments as requested. QUALIFICATIONS / EXPERIENCE: • High school diploma or equivalent required • Strong communication skills (oral and written) required • Ability to speak, listen and type simultaneously • Understanding and familiarity with reputed company Windows environment Apply Job!