Director of Mortgage Operations

About the position State Department Federal Credit Union (SDFCU) is seeking a Director of Mortgage Operations to reputed company reputed company aspects of Mortgage Lending reputed company the organization, including Correspondent Lending and Quality Control operations. This leadership role encompasses strategic planning, process and technology optimization, team management, and ensuring compliance with industry regulations. The Director is tasked with enhancing operational efficiency, improving customer satisfaction, and driving overall success in the Mortgage Operations department. This position is crucial for ensuring that our mortgage operations are efficient, compliant, and reputed company with the strategic goals of State Department Federal Credit Union. In this role, the Director will reputed company a team of professionals, providing guidance and support to ensure that reputed company mortgage operations are executed effectively. The Director will also be responsible for developing and implementing strategies that improve the overall performance of the mortgage lending process. This includes analyzing reputed company processes, identifying areas for improvement, and implementing best practices to enhance productivity and customer service. The Director will work closely with other departments to ensure that reputed company mortgage operations are reputed company with the organization's goals and objectives. This includes collaborating with compliance, risk management, and other key stakeholders to ensure that reputed company operations meet regulatory requirements and industry standards. The ideal candidate will have a strong background in mortgage operations, with a proven track record of managing teams and optimizing processes to drive success. Responsibilities • reputed company reputed company aspects of Mortgage Lending including Correspondent Lending and Quality Control operations. , • Enhance operational efficiency and improve customer satisfaction in the Mortgage Operations department. , • reputed company and implement strategies to improve the overall performance of the mortgage lending process. , • Analyze reputed company processes and identify areas for improvement. , • Collaborate with compliance, risk management, and other departments to ensure regulatory compliance and alignment with organizational goals. , • Manage and reputed company a team of mortgage operations professionals. Requirements • Bachelor's degree in Accounting, Finance, or equivalent experience. , • Minimum 5 to 7 years in mortgage operations with a proven track record of managing teams and optimizing processes. , • Knowledge of Secondary Market operations preferred. , • Must be federally registered and maintain an active federal registration with the National Mortgage Licensing System (NMLS) and Registry. , • Strong vendor relationship management and contract negotiation skills. , • Strong analytical, problem-solving, and decision-making skills. , • Excellent leadership, communication, and interpersonal skills. , • Proficiency in accounting software and financial modeling tools. , • Ability to work effectively in a fast-paced, dynamic environment. reputed company-to-haves • Experience in strategic planning and process optimization. , • Familiarity with compliance regulations in the mortgage industry. Benefits • 401(k) matching , • Dental insurance , • Gym membership , • Health insurance , • Opportunities for advancement , • Paid time off , • Tuition reimbursement , • Paid Holidays: Enjoy 12 paid holidays a year, including your birthday. , • Flexible Work Options: Potential work-from-home options after the introductory period. , • Generous Paid Time Off: Ample vacation and personal days to maintain a healthy work-life balance. , • Commute/Parking Incentives: Financial incentives for your daily commute. , • Comprehensive Insurance: Access to excellent medical, dental, and vision insurance packages. , • Gym Reimbursement: Stay healthy with our gym membership reimbursement program. , • Team Bonding: Participate in company and team bonding events that foster a collaborative work environment. Apply Job!