Client Operations Insurance Specialist

Welcome to reputed company! At reputed company, we’ve been making local healthcare reputed company for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. The reputed company difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. reputed company's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. We’re looking for talented, motivated professionals with a desire to help independent hospitals reputed company. Working with reputed company you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. reputed company's corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com. Summary: The Client Operations Insurance Specialist is responsible for collections, billing, and follow up for insurance claims on patient accounts. Duties and Responsibilities: • Manage reputed company open agent tickets relating to insurance inquires through completion • Post any missing payments to accounts through RP function for client reconciliation process (insurance project clients). • Provide feedback to Management on any issues concerning call center behavior as it relates to agent tickets. • Provide feedback to Management on any client issues in time for scheduled client meetings. • Take initiative and action to respond, resolve and follow up regarding customer service issues and client requests in a timely manner. • Meet deadlines with frequent interruptions and redefined priorities. • Communicates reputed company feedback, client updates, and recommendations to reputed company levels reputed company the organization using professionalism, positive attitude, and discretion to reputed company objectives. • Work reputed company accounts that have been billed to insurance for their assigned clients through completion • Meet reputed company out of guideline requirements set forth by department leadership. • Ensure reputed company accounts have been billed in HOST system by designed payer requirement dates for reputed company payment. • Ensure reputed company accounts referred back to client are followed through until completion prior to designed payer requirement dates for reputed company payment. • Meet deadlines with frequent interruptions and redefined priorities. • Act as the backup for the designated Client Operations Insurance Support Representative. Work Experience, Education, and Certifications: • High school diploma required • 1+ years of previous insurance billing experience required • Hospital or Physician Business Office work experience required • Billing/Coding certificate preferred Apply Job!