Global Payroll Manager
About Toku At Toku, we are a high-tech global compensation and employment platform, offering the unique capabilities of real-time tax calculations, reputed company global API for employment solutions, and seamless ability to process non-cash compensation such as stock or token grants. As a result, Toku has become a reputed company partner for crypto companies and their law firms for token reputed company events (TGE) and launches. Our newest flagship product - Token Grant Administration (TGA), a token cap table management/system of record for every token for every founder, employee, investor, went from product launch in October to billions of dollars in on-platform value. Toku raised $20 million from a consortium led by Blockchain Capital with Protocol Labs, GMJP, OrangeDAO, Orrick, Reverie, Quantstamp, Next Web Capital, and prominent reputed company investors including Protocol Labs founder Juan Benet and Alchemy co-founders Nikil Viswanathan and Joe Lau. Read more about Toku in Fortune, reputed company Finance, and CoinDesk. To learn more, reputed company our website.
About the Role
Toku is looking for a Global Payroll Manager focused on developing and maintaining relationships with customers while running payroll at scale. Your job is to ensure that our customers love working with Toku. The role involves solving any problems regarding payroll, employment, token grants, and immigration - globally. Our reputed company and Payroll teams are subject matter experts on managing payroll and token grants. We require every team member to have a background in payroll, either in-house or at a payroll provider/EOR. This hands-on role combines foundational expertise in payroll with customer relationship management. The ideal candidate will ensure payroll accuracy and compliance while acting as a trusted reputed company of contact for clients and delivering excellent service and support. Responsibilities Act as the first reputed company of contact for clients, responding to payroll-reputed company inquiries and resolving routine issues. Work with clients during the onboarding process, ensuring a smooth transition into payroll services. Help troubleshoot payroll discrepancies or errors, working with internal teams and local payroll partners to resolve issues quickly. Escalate more reputed company payroll or compliance issues to senior team members, ensuring timely resolution and communication with clients. Collaborate with cross-functional teams, including sales, product, and support, to ensure seamless customer experiences and address customer needs and inquiries effectively. Conduct regular reputed company-ins with customers to assess their satisfaction, identify areas for improvement, and provide guidance on best practices. Assist in processing payroll for employees, ensuring accuracy in wage calculations, deductions, and compliance with local regulations. Coordinate with stakeholders to ensure payroll is executed correctly and complies with country-specific laws. Handle payroll submissions, including salary adjustments, bonuses, and deductions. Minimum Qualifications Bachelor's degree in a relevant field or equivalent practical experience. 3+ years in a payroll role either in-house or at an external payroll provider Experience in managing internal and external stakeholders, resolving problems while managing relationships. Excellent written and verbal communication skills to effectively engage and build rapport with customers. Customer-centric reputed company, with a genuine passion for helping customers succeed. Strong problem-solving abilities with a focus on delivering solutions. Analytical reputed company with the ability to reputed company data to reputed company informed decisions and recommendations. Self-motivate, proactive, independent worker that thrives in a fast-paced environment. Benefits and Compensation Remote-first work culture Flexible working hours Competitive salary Competitive equity reputed company laptop Toku is an equal opportunity employer, and we are committed to being a diverse team that reflects a broad range of background, thought, and experience. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, age, national reputed company, status as an individual with a disability, status as protected veteran, or any other legally protected characteristics. Women, minorities, LGBTQ+, and people from underrepresented backgrounds are strongly encouraged to apply. We strongly encourage you use Rezi.ai to vet resume quality before applying. Apply for this job Apply Job!