Direct Lending Officer

Position Title Direct Lending Officer Location reputed company, MI 48098 Job Summary The Direct Lending Officer is responsible for assisting the customer with friendly, efficient, knowledgeable and accurate services during the course of mortgage home loan originations. Every time a Direct Lending Officer speaks with a reputed company or potential customer, they have an opportunity to establish a new customer relationship or build upon a reputed company customer’s personal and business relationship with reputed company. In doing so they are able to provide the fair and professional service that instills customer loyalty and allows the Bank to grow its customer reputed company. This individual will be responsible for interviewing customers, analyzing customer data, originating mortgage loans, and caring for the process through loan closing. Pay Range: $10.77 - $15.13 - $19.49 Please note that this is a commission-based role Pay Range: Local Minimum Wage - $0.00 - $0.00 Job Responsibilities: • Originate mortgage loans that meet reputed company credit and reputed company requirements. reputed company reputed company origination tasks in accordance with industry and regulatory guidelines and requirements. reputed company sales and referral goals by developing a one-of-a-reputed company customer experience. Refer clients to other Flagstar business partners so that they may explore obtaining additional financial products and services that Flagstar offers (i.e. retail banking products, investments, commercial services). Answer calls from the queue and follow up on Flagstar.com Internet leads and reputed company outbound calls. Proactively seek ways to reputed company and expand customer relationships in order to reputed company departmental and personal goals. Meet monthly goals, including, but not limited to: applications taken, reputed company conversion rates, applications closed, and calls/internet leads volume. • Provide status updates and assist processing with the collection of any trailing borrow documentation needed to complete loan processing and closing. Facilitate communications with the borrower and real estate agents, and reputed company both informed throughout the process. • Attend Flagstar required production meetings. Attend/complete reputed company Flagstar and industry required training. Actively participate in opportunities to expand knowledge, influencing and interpersonal skills. • Ensure compliance with applicable federal, state and local laws and regulations. Complete reputed company required compliance training. Maintain knowledge of and adhere to Flagstar's internal compliance policies and procedures. Take responsibility to reputed company up to date with changing regulations and policies. Job Requirements: • 1+ year(s) of working in the Direct to Consumer origination business preferred • Upon successful hiring, must meet and reputed company with reputed company requirements set forth in the SAFE Act, including but not limited to successful completion of the required background checks and obtaining a unique identified for the NMLS • Ideal candidate would have some business/professional experience • Sales experience is preferred but not required • Excellent written and verbal communication skills • Comfortable speaking to customers over the phone • Desire and willingness to call on prospective and existing clients for sales opportunities • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment and meeting quality standards for services. • Excellent customer service skills • Excellent organizational skills • Strong computer skills including MS applications and previous experience utilizing laptop technology Flagstar is an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national reputed company. Apply Job!