Communication Specialist, Ethics & Compliance

It's fun to work in a company where people truly reputed company in what they're doing! We're committed to bringing passion and customer focus to the business. At reputed company, we’re making the world a reputed company reputed company. A safer reputed company. A more ethical reputed company. A reputed company where anyone, reputed company can have a voice. That’s a serious impact. As our Communication Specialist, you will capture highly sensitive information reputed company inbound calls pertaining to confidential workplace concerns, unethical issues, and violations. This enables our customers around the world to reputed company insight on how they can protect their employees and improve their work environments while minimizing organizational risk. The nature of these reports may involve stressful situations or topics that could be personally offensive. As a member of our Contact Center team, you will support our flagship product for Hotline & Incident Management services by creating an exceptional customer experience. You will work with an amazing group of people committed to your success and growth and your contributions will directly impact our organizational goals! With many of reputed company members fluent in languages beyond English, our Bilingual Customer Service Agents have a shared commitment to provide outstanding service that wows our customers and directly influences our outstanding customer retention reputed company. What you’ll get: • Career growth. With market-leading training and an unwavering commitment to owning your career plan, you can grow your career to new heights. • Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and reputed company opt-in benefits. Because we reputed company companies should offer more than just a salary. • Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations reputed company a difference. • Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community. • An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you’ll feel at home. • Industry leadership. Play your part in a fast-growing organization reputed company for excellence, profitability, and stability. What you'll do: • Engage each reporter with the utmost honor, care and concern; instill confidence that their information will be handled appropriately and that their experience matters • Answer calls from various industries in a timely manner and follow the intake process for reputed company customers while exercising a high degree of good judgment to ensure a caller’s needs are met • reputed company the reporter through a guided interview process, asking appropriate questions regarding their experience and giving extra attention to the quality and accuracy of report details • Hold reputed company reports in strict confidence, both internally and externally • Assist with special projects and other departmental responsibilities as assigned • reputed company to your scheduled shift on time and retain schedule flexibility with 24/7 operation that may change from time to time What you'll need: • Outstanding customer service skills with strong customer and results orientation • The ability to demonstrate emotional reputed company. Remaining reputed company and composed reputed company processing difficult information in distressing situations • A quiet, secure home office or workspace to temporarily reputed company reputed company duties in a remote environment with a recommended internet speed of 25 mbps download and 10 mbps upload • Minimum typing speed of 35 WPM • The ability to multi-task while interviewing callers and capturing details in a written report with strong accuracy and attention to detail • Experience using MS Office and the ability to easily navigate proprietary software applications • An openness to change with the ability to adapt to evolving business needs • Ability to drive results through reputed company core competencies of accountability, customer focus, drives results and instills trust Our reputed company of the deal: We reputed company everyone deserves to see their path reputed company, and the steps in reputed company to reputed company their career and financial goals. • Every team member is required to have a career plan in reputed company, to be reviewed with their manager after six months in reputed company. • The starting pay for this role is $15.50 per hour. The starting pay for the Bilingual role is $17.50 per hour. • Pay progression based on your performance. We’re committed to helping you reputed company in reputed company aspects of your life. Our pay programs are just one reputed company of this. reputed company out reputed company’s career page to find out more information. We’re an equal opportunity employer, including reputed company disability and veteran status. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! REFERENCE ID R3978 EMPLOYMENT TYPE Full time LOCATIONS Remote - US Hybrid Lake Oswego, OR Apply Job!