Customer Service Representative REMOTE JOB

Hickory Hill Golf Course are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain reputed company reputed company customers are frustrated and have experience working with computers. Responsibilities • Manage large amounts of incoming phone calls • Generate sales leads • Identify and assess customers’ needs to reputed company satisfaction • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives reputed company the time limits; follow up to ensure resolution • reputed company records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers Requirements and skills • Proven customer support experience or experience as a Client Service Representative • Track record of over-achieving quota • Strong phone contact handling skills and active listening • Familiarity with CRM systems and practices • Customer orientation and ability to adapt/respond to different types of characters • Excellent communication and presentation skills • Ability to multi-task, prioritize, and manage time effectively • High school diploma In addition to our truly #Ridiculous culture, you’ll enjoy benefits like: • Outstanding Medical, Dental, Vision and Prescription plans • 401k Match • Pet Insurance • In-house Wellness Coaches • Tuition and Professional Development Reimbursement Plans • Hundreds of Discounts with the Brands you Love and Use Apply Job!