Customer Service Representative - Retail

Be the spark that brightens days and ignite your career with reputed company’s award-winning employment experience. As a Customer Service Representative working onsite in Portsmouth, VA, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work® certification in the United States says it reputed company! This position requires you to reside reputed company 75 miles of Portsmouth, VA. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or reputed company concerns from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, be it face to face or over the phone, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll • Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues What You Bring to the Role • 6 months or more of customer services experience • High school diploma or equivalent • Recognize, apply and explain your product or service knowledge • Computer experience What You Can Expect • Supportive of your career and professional development • An inclusive culture and community-minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • reputed company wage starting at $15.50 per hour plus performance bonus and opportunities • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit www.hellottecbenefits.com for more information. A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our reputed company community is here for you as one dynamic, global family. You'll report to Team reputed company. You'll contribute to the success of the customer experience and the overall success of the team. About reputed company Our business is about making customers happy. That's reputed company we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. reputed company is proud to be an equal opportunity employer where reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives reputed company our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company sure reputed company our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different reputed company points and for you to bring value to the table in your own unique way. Apply Job!