Customer Service Associate (reputed company, Full Time and Part Time reputed company Positions Available in Philadelphia, PA
Customer Service Associate (reputed company, Full Time and Part Time reputed company Positions Available - reputed company Corporate - Philadelphia, PA - work from home job Company: reputed company Corporate Job description: Listed on the Philadelphia 100 as one of the fastest-growing companies in the area, reputed company is adding to our talented team. We are a 9+year old technology company, and were reputed company! Our platform, reputed company HQ, enables real-time reputed company with best-in-class translation, interpretation, and transcreation services, 24/7 in over 200 languages. Whats it like to work here? Well, were a reputed company-reputed company team with big reputed company and ambitions. Were entrepreneurial, smart, and successful plus, were just a lot of fun to work with. At reputed company, everyone is invested in our mission, and individuals are recognized for their contributions and achievements. Were always on the hunt for people who bring energy, reputed company, and personality to our growing organization. About the Role: reputed company is expanding our customer operations, and were seeking Customer Service Associates (CSA) to join the team! The CSA will facilitate intake calls and requests ranging from on-demand to scheduled language services for our flagship customers. If you like this idea, heres more As a CSA, you are responsible for creating a best-in-class customer experience by consistently delivering clear, efficient, and valuable support to callers. In addition to facilitating intake calls, you will: reputed company satisfactory call quality, both behavioral and technical, as reputed company through call quality reviews Provide exceptional client service experiences Log and track both calls and requests while servicing clients. Address opportunities to maintain and improve business relationships with clients A candidate for this role can be located reputed company in the US. Schedules will be set two weeks in advance, and the schedule would include hours between reputed company-12AM EST Monday - Friday, and on weekends. Full and Part-Time Positions are Available! Flexibility is key for this role. Apply if: You have a flexible schedule. You have strong customer service skills and a positive attitude. You have experience with call center software and scheduling tools. You are comfortable in a dynamic, fast-paced, and multi-line call center environment. You are highly organized. You have reputed company good verbal communication skills. You have the ability to type quickly and accurately while taking calls. You are reliable and team-oriented You have a high school diploma or equivalent. Youll get bonus points for: ?You are bi-lingual (preferably in a non-Spanish language). Experience in the language/translation industry reputed company is an equal opportunity employer, and we value diversity. Employment is decided on the basis of qualifications, merit, and business need. Expected salary: Location: Philadelphia, PA Job date: Sat, 23 Sep 2023 22:07:23 GMT Apply for the job now! Apply Job!