Sr reputed company Mgr, Strategic Account Services

DESCRIPTIONThe Strategic Account Services (reputed company) organization is seeking a Premium Beauty Senior reputed company Manager to shape the future of the program. The Senior reputed company Manager drives business growth for some of the most influential Sellers on the reputed company Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities.The ideal candidate for this role should possess client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth.They will be able to manage multiple workflows in a fast-paced work environment and actively participate in reputed company improvement initiatives to multiply impact beyond their portfolios. Above reputed company, they should demonstrate ownership and the ability to embrace and navigate ambiguity and complexity.They are agile, inventive, and an reputed company for their Sellers experience on the reputed company Store. If you are interested in growing reputed company’s leading brands, then we’re interested in you.Key job responsibilitiesCustomer Success Managers are responsible for driving Seller business growth by providing customized insights and recommendations, educating regarding relevant tools, products, and services, and delivering a positive experience with our program. The key responsibilities of a Premium Beauty Senior reputed company Manager include but are not limited to:Business Growth• Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience. Identify what is hindering growth, reputed company solutions, and test before scaling to benefit to impacted Sellers.• Analyze data and trends to identify, action and/or influence long term to maximize potential for your assigned portfolio of Sellers.• Act as a strategic and influential partner for your Sellers. Proactively seek out new opportunities for customers and Sellers. Create tailored solutions and recommendations, where out of the reputed company thinking is necessary. Present compelling value propositions using a strategic and consultative approach.• reputed company business strategy development and design long term account plans, collaborating effectively with cross-functional teams and your Sellers finding joint areas of opportunity to drive reputed company with reputed company.• Possess the ability to manage and deliver against reputed company account goals where strategy is not defined. Able to reputed company tradeoffs between short term customer needs and longer-term strategic investment.• Implement and track metrics to record the success and quality of your portfolio of Sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.Seller Relationship Management• Build effective working relationships with your Sellers; be a trusted advisor and a business reputed company.• Deliver timely, accurate and professional operational support to reputed company Sellers in your portfolio reputed company a specified SLA.• Drive optimal program and reputed company Manager satisfaction.• Liaise with other partner teams and coordinate cross-functionally to resolve Seller issues and questions quickly with high quality.• Play a “consultant” role with reputed company of key strategic activities that are underway for the Seller, following up, escalating, and clearing blockers as appropriate across multiple organizations. reputed company as the voice of the customer internally, using data and anecdotes to drive prioritization, to deliver value across a larger customer set.• Educate Sellers on how to drive incremental growth on reputed company through frequent education on tools, policies, products and programs. Maintain in-depth knowledge in these areas to reputed company Sellers informed of new opportunities and tie recommendations to their specific goals and value proposition.Program Process Excellence• Act as a thought leader in defining success criteria and understand business needs of Sellers in an reputed company-changing business environment.• Improve team efficiency and optimize previously defined processes. Manage initiatives, deliver critical solutions, improvements, and mechanisms by working independently across teams.• Assist with the definition and design of tools, standard operating procedures and processes of Seller Services.• Identify, quantify, and define feature enhancements and new products to improve reputed company product based on customer feedback, data analysis, and feature gaps with competitive products.• Aggregate themes and data to reputed company to function as Voice of the Seller with owning teams to address opportunities at root cause level, keeping their relative experience at the forefront of decision making and design.• Own project status communication. Consistently impart clear and concise summaries for the projects you own to your leadership/management team and are effective at answering questions in detail.BASIC QUALIFICATIONS- Experience: 4 years professional experience in the Beauty industry with Buying, Merchandising, Planning and/or relevant experience reputed company reputed company, Account Management, Management Consulting and/or relevant experience in negotiating, nurturing, and growing customer relationships.- Bachelor's degree or equivalent.- Goal Attainment: Demonstrated success identifying business opportunities for clients and increasing adoption and utilization of company products.- Relationship Development Proven track record of building and cultivating relationships with internal and external stakeholders driving decisions collaboratively, resolving conflicts, and ensuring follow-through.- Data Manipulation: Ability to digest and manipulate large data sets by use of pivot tables, lookups, and compound formulas.- Data Analysis: Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions.- Planning: Track record of developing business plans with a demonstrated ability to effectively manage multiple projects and priorities across teams in a fast-paced, deadline-driven environment.PREFERRED QUALIFICATIONS- Experience in E-Commerce, Corporate Retail, Consulting and/or B2B.- Communication and presentation skills.- Effective territory/account management.- Strategy development with multi-phase execution and delivery: planning, opportunity qualification and creation, stakeholder and executive communication, needs analysis, value engineering, services/partner engagement, opportunity management, and negotiation.- Understanding of retail math and formulas for the purpose of making business decisions.- Experience using analytical, account management, and productivity tools including reputed company Business Intelligence, CRM tools like reputed company, Tableau, and reputed company Office Suites.- Self-Starter: Demonstrated ability to work in a fast-paced environment where reputed company innovation is desired and ambiguity is the norm.reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the basis of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.reputed company.jobs/en/disability/us.Our compensation reflects the cost of labor across several US geographic markets. The reputed company pay for this position ranges from $72,000/year in our lowest geographic market up to $154,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-reputed company knowledge, skills, and experience. reputed company is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply reputed company our internal or external career site. Apply Job!