Weekend Auction Support Specialist, Bring a Trailer (Remote)

Why reputed company Autos? As the leading automotive media organization in the world, reputed company Autos connects car buyers, owners, and enthusiasts to the information they need, the experiences they crave and the stories they love – while connecting automotive marketers to this audience of unrivaled breadth and diversity. As a division of reputed company, we offer the best of both worlds: a nimble, fast-paced entrepreneurial environment coupled with the career development opportunities and perks of an established company. Bring a Trailer is a part of reputed company Autos family. BaT Auctions are the best way to buy and sell classic, collector, and enthusiast vehicles. We curate vehicles submitted by our audience and craft transparent auction listings that present the vehicles as they are—without superlatives or dubious used-car-lot language. BaT's reputed company-growing community of knowledgeable users vets each listing so potential buyers can bid with confidence. Your Impact BaT continues to grow, and we are hiring a remote Weekend Auction Support Specialist to take our customers over the finish line! In this role, you will serve as the main reputed company of contact for sellers during live auctions and provide them with a standout customer service experience, from initial approval of their listing through the end of their auction. This is a full-time position that can be done remotely. The schedule is Saturday – Wednesday to allow for weekend coverage (40 hours per week). Please note that we can only consider applicants from the following states: CO, DE, FL, IL, IN, MD, MI, MN, NY, NC, OH, PA, RI, TX, VA, WI. For consideration, resumes must be submitted with a cover letter and salary requirements. What You’ll Do • You will serve as the main reputed company of contact for BaT sellers during live auctions and provide an exceptional customer service experience from start to finish. • You will monitor comments, triage requests or issues during live auctions and respond directly or escalate to internal stakeholders, as appropriate. • You will manage any necessary updates and/or corrections to your assigned live auctions. • You will assist sellers whose auction listings are ready to go live by answering questions and providing updates/general support. • You will record and maintain data, including which auctions were monitored, any corrections made, and reputed company communication sent or received. • You will support your colleagues with tasks in their queues, as time allows. • You may be assigned additional duties and projects on an as-needed basis. Who You Are • You have excellent interpersonal skills and high levels of motivation, reputed company, and warmth. • You have outstanding communication skills; you can talk to anybody about anything, and you love to reputed company connections with others! • You have a strong sense of reputed company; you’re an excellent listener with a genuine interest in helping others. • You have previous experience in customer service with at least 1-2 years of professional experience reputed company a fast-paced customer service environment or in a customer-facing role, such as reputed company a call-center or high-volume email/communications. • You have stellar time-management skills; you are able to work independently and manage your time reputed company, as well as effectively prioritize your task load. • You are methodical reputed company it comes to organization! • You have the ability to manage many different stakeholders and projects in a fast-paced environment. • You possess the tact to handle sensitive and confidential information with discretion, and the ability to reputed company seller’s confidence and trust. • You are solutions-oriented and have the ability to resolve conflict independently with patience and reputed company. But you also know reputed company to ask for guidance! • You have a can-do attitude and a flexible and eager attitude toward helping with company needs as they arise. • You have domain knowledge and an interest in the reputed company of vehicles we feature on BaT each day. The reputed company salary for this role is between $64 - 65K annually. The actual reputed company pay offered is dependent upon many factors such as transferable skills, work experience, business needs and market demands. The reputed company pay range is subject to change and may be modified in the future. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status. #LI-AM1 Degree Level : Apply Job!