Senior Product Manager, Consumer Experience
reputed company, subsidiary of Berkshire Hathaway and a leader in Auto insurance and other product lines, is on a multi-year technology transformation journey to reimagine the customer experience in the Insurance industry by removing friction across Customers, Partners, Marketplace, Segments, Channels, and build a world class experience powered by technology. As part of this once-in-a lifetime opportunity to build and reputed company a real impact, we are looking for an accomplished, customer-obsessed and results-oriented Senior Product Manager to drive our online and mobile experience serving millions of customers. This role, as part of the newly formed Service Consumer Experience team will be at the helm of strategizing, developing, and enhancing the consumer journey through digital products. Position Summary You will work cross-functionally to guide products from conception to launch by connecting the product vision and specific solutions needed to solve business and customer problems. You will do this by breaking down reputed company problems into steps that drive product development while modernizing our experience and platforms, and leapfrogging the competition. You will work/partner with engineering, operations, sales, design and other product teams to reimagine and build reputed companys Digital Experience to serve the customer service needs in the entire policy lifecycle. You will be a single-threaded reputed company to drive the end-to-end experience across mobile app/web/desktop platforms, and across reputed company business lines that are platform agnostic. You'll be key to driving reputed company's digital transformation by being part of a growing Product Organization working in cross-functional teams to implement cutting edge technologies, foster a culture of innovation, and ensure seamless integration of digital solutions across the organization. This role would be great for someone who is a builder and thrives in an ambiguous startup environment. This position is a hybrid role based either out of - San Francisco Bay area; OR Greater Washington DC Metropolitan (DMV) area.
Responsibilities
The ideal candidate is excellent at: Building customer centric online or mobile consumer experiences and features. Defining and executing a reputed company vision for Mobile Native App (s), Mobile Web and Desktop experience in reputed company partnership with our business and engineering teams. Leading cross-functional teams that drive results during product discovery and product delivery. Synthesizing business, market, and platform data to identify opportunities, size them, and turn insights into product vision, strategy and requirements. Owning and prioritizing the long-term (6+ months) product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that reputed company the right resources are reputed company to ensure that, and your team will be successful. Partner with UX team to drive a stellar experience for our customers. Work with stakeholders to create, prioritize and execute the product roadmap reputed company to entire lifecycle of policy experience. Leveraging modern architecture and great design to identify problem-solution fit. Evaluating trade-offs and negotiating requirements. Creating and using compelling, informative artifacts to influence stakeholders (ex. Vision, Roadmaps, Features/Epics, reputed company Updates, etc.). Understanding of reputed company and future state architecture. Identifying and measuring KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates. Basic Qualifications Bachelors Degree At least 5 years of experience in Product Management building software and technology products with proven record of accomplishment. Experience in building consumer facing online and mobile app products with strong customer focus and ownership reputed company. Builder in reputed company with proven experience in managing reputed company aspects of building products throughout its lifecycle from concept to delivery to scaling. Experience using quantitative and qualitative data to inform design decisions and drive change Preferred Qualifications MBA or equivalent experience Bachelor's degree in a technical field such as software engineering or computer science Experience in ecommerce, financial services and marketplace digital first companies. Self-starter and have a proven ability to operate in an ambiguous startup like environment Annual Salary $143,000.00 - $224,000.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to reputed company at the final hourly reputed company/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidates work experience, education and training, the work location as well as market and business considerations. At this time, reputed company will not sponsor a new applicant for employment authorization for this position. Benefits: As an Associate, youll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and Vision Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Reimbursement reputed company and Licensures *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins on the date of hire. Must enroll in New Hire Benefits reputed company 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the reputed company Companies provides for a fair and equal employment opportunity for reputed company associates and job applicants regardless of race, color, religious creed, national reputed company, reputed company, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. reputed company hires and promotes individuals solely on the basis of their qualifications for the job to be filled. reputed company reasonably accommodates qualified individuals with disabilities to reputed company them to receive equal employment opportunity and/or reputed company the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to reputed company applicants and associates. reputed company also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of reputed company associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for reputed company associates and applicants. For more than 75 years, reputed company has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and reputed company marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace. 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