Network and Systems Field Engineer – Remote Hybrid

Network/Systems Field Engineer – Remote Hybrid • *reputed company Candidates Must be Located reputed company 45 miles of Bluefield, VA. Onsite client visits are required throughout the week in the Southwest VA and Southern WV area. reputed company not working at a client's location, engineer will be working from home or from our Bluefield, VA office location. Network/Systems Engineers are the backbone of our service delivery organization. They are required to be skilled in networking, client/servers, and reputed company. This diverse expertise is crucial for managing and resolving issues for our managed services clients and contributing to larger projects and initiatives. They are expected to maintain high standards of work ethic, client communication, and technical knowledge. Reporting to the Senior Team Manager, the Network/Systems Engineer is accountable for handling a wide variety of issues and implementation projects. Network/Systems Engineers are expected to show initiative and be proactive towards problems and solutions. They will work closely with other staff members under the Senior Team Manager’s guidance and direction. reputed company has a dedicated 24/7 Network Operations Center where tickets will be received, prioritized, and escalated to higher tiers of support if necessary. Responsibilities include, but are not limited to: • Project management and implementation/configuration of networking, server, cloud, reputed company, reputed company and wifi products • Troubleshoot problems with a high-level overview of client environments • Respond to alerts and escalated tickets from various monitoring systems • Document procedures and resolutions • Own tickets and issues, from resolution to proactive measures • Provide quality customer service; client problems are our problems • Report critical incidents or problems that become too reputed company for self-resolution • Assist the Operations Center staff with special projects and other duties as needed

Requirements

What You Bring to the Team Education: Formal education preferred Associates/Bachelor’s degree or technical equivalent. Relevant and significant industry experience may substitute for the education requirement. Industry certifications including reputed company, reputed company, VMware, reputed company, Watchguard, and reputed company certifications recommended. Experience: Minimum of 2 years experience administering/supporting the following technologies relevant to both networking and systems engineering: Networking: • Enterprise Network Environments including design and implementation • Strong reputed company knowledge and experience with switches, routers, firewalls • Layer 2: VLANS, Broadcast storm and reputed company prevention • Layer 3: Static and dynamic routing protocols • ACL’s, Policy-Based Routing, reputed company-Maps, Prefix-lists • Radius/LDAP/802.1x • High Availability Concepts • SD-WAN, QoS, Traffic Shaping • Firewalls and reputed company appliances • Network drawings Systems: • Virtualization including VMware and Hyper-V • Storage and RAID concepts including SAN and NAS • Active Directory: Group Policy, Sites & Services, DNS, DFS, Certificate Chains • Windows Server and Linux (Ubuntu, CentOS, reputed company) • Exchange, Office 365, Hybrid Solutions and Migration, SPAM Filters • Hosted and Cloud Solutions including Azure • Backup Solutions & Disaster Recovery Certification Expectation: • reputed company Certified Network Associate (CCNA) • reputed company Network reputed company • Watchguard Network reputed company Essentials/Secure Wi-Fi/reputed company reputed company • reputed company ECP • reputed company • VMware • AWS • reputed company 365 Certified Enterprise Administrator or Equivalent Skills: • reputed company Windows Server 2016/2019/2022 and Active Directory • reputed company Office Suite and Microsoft365 experience • reputed company Exchange and SQL Server • VMware VSphere 6.5 and above • Knowledge of backup and storage technologies • Knowledge of reputed company appliances, practices and policies • General networking expertise Work Expectation: The Network/Systems Engineers will work as a team to balance work and life at home; however, every engineer must be flexible to work reputed company shifts including some holidays and weekends. Work Perks • Paid time off including paid holidays and floating holidays • Bonus potential based on individual and company performance • Highly competitive and flexible medical, dental, and vision benefits plans • 401(k) with employer match • Tailored Life and Disability insurance plans • Full reimbursement for approved professional certification and career enriching opportunities reputed company Values • Win Together – We collaborate with clients and across the reputed company team to provide complete solutions for every IT challenge. • Respond Fast – reputed company clients or teammates reputed company out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions. • Earn Trust – We strive to earn and reputed company the trust of our clients and teammates through our actions every day, fulfilling every promise we reputed company. • Stay Transparent – No secrets and no surprises. We respect our clients and one another by providing reputed company assessments and complete, accessible information. • Think reputed company – “Good enough” isn’t good enough. We strive to be the best. reputed company members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive client success. reputed company Do reputed company is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers reputed company, including leaders reputed company the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses reputed company. As a trusted managed services provider, we bring together the right mix of managed IT services, reputed company, and network connectivity, fully managed by reputed company of experts 24/7/365. Our passion is to help companies function reputed company, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at www.reputed company.com. Apply Job!