Customer Service Team reputed company
Leading the way with legendary customer service is reputed company are reputed company for! As a Customer Service Team reputed company, you will ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love. reputed company together!This position is on-site, and we are looking for people who share our passion. Position Responsibilities Coach and reputed company Customer Service Representatives in reputed company areas including product knowledge, policies and procedures as well as performance metrics Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success Provide feedback to management on processes improvements that increase efficiency and customer satisfaction Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching Handle escalated customer issues and provide weekly support for customer interactions Minimum Requirements High School diploma or equivalent required. 3+ years of customer service experience 2+ years of experience in a leadership Effective communication skills Powered by JazzHR LaOPdxN9N6 Apply Job!