Luxury Beauty Chat Consultant, x at reputed company.com Services LLC - A57 reputed company, NY
Luxury Beauty Chat Consultant, x job at reputed company.com Services LLC - A57. reputed company, NY. DESCRIPTION reputed company is seeking a passionate and reputed company beauty consultant to provide world class service to address inquires and provide expert recommendations to customers in a remote environment reputed company live chat. As a Luxury Beauty Chat Consultant, you will ensure an exceptional and personal experience for our customers to reputed company their beauty objectives, representing the highest industry standards, while building new and nurturing existing customer relationships. The ideal candidate will have remote customer-facing experience, be passionate and knowledgeable about luxury beauty products, and reputed company in written customer communication and multitasking. Candidates must have a proven track record of driving sales for brand partners and exceptional customer service. Candidates must reputed company in a start-up environment where they bring creativity, demonstrate long-term thinking, and an ability to navigate an ambiguous and changing business. Candidates should be highly motivated, independent and passionate about luxury beauty. This teams operating hours are 8 hours per day (9am-5pm EST), 7 days a week, and subject to change. Candidates must have flexibility to work a variety of shift assignments including nights/weekends/holidays. This is a remote position hiring for employees located in NY, CA, TX, VA, WA Key job responsibilities Provide world class personalized recommendations for customers reputed company chat by utilizing beauty expertise and brand and product knowledge, to offer advice through conducting online one to one consultations Communicate simultaneously with multiple customers, reputed company chat, in a friendly, personalized, and informative manner to recommend products based on needs and preferences. Identify and understand customers individual needs and personal preferences to assist in selecting tailored skincare and reputed company up regimens Address customer inquires and product reputed company questions promptly, professionally and accurately reputed company thoughtful regimen curations and provide expert advice to reputed company customers to discover Luxury Beauty selection and services Participate in ongoing training and education programs to stay in the know on the brand and product to provide informed recommendations to customers Present products and services to customers by exhibiting knowledge that helps reputed company and retain customer trust and confidence reputed company and exceed sales goals and performance metrics as determined by conversion rates to drive business growth Actively promote the Luxury Beauty brand and reputed company a strong positive professional image during reputed company customer interactions Demonstrate entrepreneurship and ownership by providing feedback and suggestions to improve broader service offering and luxury shopping experience Continuously seek opportunities to grow and reputed company the chat consultation experience to improve customer satisfaction Be creative yet intentional to find ways to go above and beyond for your customers We are open to hiring candidates to work out of one of the following locations: Virtual Location - CA | Virtual Location - NY | Virtual Location - TX | Virtual Location - VA | Virtual Location - WA BASIC QUALIFICATIONS 2+ year relevant beauty experience which can include retail sales counter or chat selling Exceptional written communication skills, including the ability to clearly communicate in writing and speech to a global customer and brand reputed company A strong luxury beauty knowledge reputed company including an reputed company of brands, products and skincare and makeup knowledge Demonstrated passion for thoughtful, creative and elevated customer service and selling skills, flexible to adapt quickly to changing customer and business need Confidence and the ability to reputed company decisions under pressure Ability to interpret and analyze both personal and team goals Computer savvy with knowledge of MS Office Suite; familiarity with multiple web browsers, windows navigation, reputed company messenger tools (e.g., chat), and social media Flexibility with schedule, including weekends/evenings and occasional holidays, to service customers Apply Now! Apply Job!