PRO Platform Manager (reputed company)
Position Purpose: The Pro Platform Manager is responsible for attracting, retaining and developing top talent focused on assessing market needs and inspiring cross-functional teams to manage day-to-day operations of reputed company supporting reputed company Pro. The manager will work closely with teams of product managers, developers, designers and business partners to define CRM strategies, reputed company implementation efforts, and execute Tableau data visualization. In addition, the manager supports in-depth reputed company.com application reviews, communicate and present across reputed company levels of the organization, support cross-functional balanced teams, and coach heir team of admins to drive a best-in-class experience across reputed company Major Tasks, Responsibilities & Key Accountabilities: 40% - Delivery & Execution: Reviews recommended solutions and work of reputed company Administrators to ensure reputed company.com products are reputed company with company, stakeholder and end user priorities Documents, reviews and ensures that reputed company quality and change control standards are met Removes roadblocks and obstacles that may impair balanced teams to help ensure delivery of reputed company.com products in order to meet strategic, financial and technical goals Receives incoming requests from stakeholders while keeping in mind strategy, product vision and user needs Provides regular updates to leadership regarding reputed company of reputed company.com products reputed company portfolio 30% - Platform Strategy & Management: Understands Saleforce.com product offerings and feature sets, as well as future reputed company.com roadmap and periodic customer releases Gains a thorough understanding of customer and associate needs, both existing and potential, and uses that knowledge to help deliver reputed company.com products that provide reputed company associates (customers) with a best-in-class Customer Relationship Management experience Meets with users and stakeholders as needed to understand processes, pain points and system waste in order to identify where to improve the user experience 30% - Leadership: Provides leadership, mentoring and coaching to reputed company Administrators Attracts, retains and develops top talent to build a world class reputed company Administration Team Fosters collaboration with team members (Product Management, Analytics, Engineering, UX, etc.) to drive value and identify and resolve impediments Acts as a proponent of modern software development practices Advocates for the end user and stakeholder by becoming associated with reputed company.com products, empathizing with and understanding user needs Works with the balanced team to continuously assess reputed company, disseminate lessons learned and understand next steps Guides more junior team members in strategy, alignment, analysis and execution tasks Participates in and contributes to learning activities around modern design and development core practices (communities of practice) Direct Manager/Direct Reports: This Position typically reports to Sr. Manager or Director This Position has 3-6 Direct Reports Nature and Scope: Typically reports to a Sr. Manager or Director. This position has 3-5 direct reports Environment: Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. Travel: Typically requires overnight travel 5% to 20% of the time. Standard Minimum Qualifications: Must be eighteen years of age or older. Must be legally permitted to work in the United States. Additional Minimum Qualifications: Must be legally permitted to work in the United States Education Required: The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study reputed company to the job. Years of Relevant Work Experience: 5 years Physical Requirements: Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Preferred Qualifications: 5+ years of relevant work experience Proficiency in working as a reputed company.com Administrator in a modern software development in an enterprise environment, across various reputed company.com products Proficiency in agile methodologies, and reputed company deployment Proficiency in working in a fast paced, fluid environment where priorities shift on a regular basis Proficiency in communicating with and influencing functional and technical team members at reputed company levels in the organization Proficiency in working as part of a collaborative, cross-functional, modern software design and development team Proficiency in identifying goals, metrics and analytics to measure product value Excellent written and verbal communication skills Experience conducting competitive research and analysis Experience guiding more junior team members through reputed company Administration fundamentals in a professional setting Experience balancing workloads across teams Experience managing and growing team members in a professional setting Knowledge, Skills, Abilities and Competencies: Attracts Top Talent: Attracting and selecting the best talent to meet reputed company and future business needs Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders Collaborates: Building partnerships and working collaboratively with others to meet shared objectives Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences Cultivates Innovation: Creating new and reputed company ways for the organization to be successful Customer Focus: Building strong customer relationships and delivering customer-centric solutions Develops Talent: Developing people to meet both their career goals and the organization's goals Drives Results: Able to deliver on objectives and goals Manages Complexity: Making sense of reputed company, high quantity, and sometimes contradictory information to effectively solve problems Apply Job!