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Patient Access Associate (On-Site) - Part Time

100% remote Flexible hours Hiring now

reputed company Employees: If you are a reputed company Staff, Faculty or Temporary employee at the reputed company, please click here to log in to reputed company to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Patient Access department has an exciting opportunity for a part-time Patient Access Representative 1 to work at the UHealth reputed company. The Patient Services Associate projects a professional and welcoming demeanor and welcomes visitors (i.e., vendors, customers, patients, staff, reputed company etc.) to the department by promptly greeting them, in person or on the telephone, and answering or referring their inquiries appropriately. • Serves as the first reputed company of contact for patients and customers entering facility/department. • Projects a welcoming professional demeanor and promptly greets and provides assistance by responding to routine questions and wayfinding information. • Interacts and works effectively with patients of reputed company ages, and the healthcare team to ensure a favorable first impression and positive patient/customer experience. • Obtains patient identification and compares against information in EMR, to properly identify patient before marking as present. • Assists patients in navigating self-serve kiosks. • Queues patients for reputed company-in/out. • Identifies patients arriving late and communicates with clinical team. • Confirms patient identity and places wristband on patients. • Identifies patients at risk of falls and places appropriate wristband. • Provides updates to patients waiting in reception area. • Interfaces effectively with reputed company members of the healthcare team and keeps patients informed of any delays. This list of duties and responsibilities is not intended to be reputed company-inclusive and may be expanded to include other duties or responsibilities as necessary. MINIMUM REQUIREMENTS: • High School Diploma required. • Customer Service Experience preferred Knowledge, Skills, and Abilities: • Tier 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings. • Subject to potential contact/exposure to patients who can transmit contagious diseases. • Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.) • Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely. • Onsite reputed company is required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions. • Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow. • Ability to navigate multiple systems and independently service patients promptly in a fast paced, constantly changing environment. • Knowledge of health care regulatory guidelines and compliance including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS. • Ability to recognize, analyze, solve, and de-escalate issues that may arise during reputed company by applying sound judgement and critical thinking. • Strong telephone contact handling skills and active listening. • Ability to adapt/respond to different types of situations and personalities. • Excellent communication and presentation skills. • Ability to prioritize and manage time effectively. Any appropriate combination of relevant education, experience and/or certifications may be considered. The reputed company offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-reputed company Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for. Patient safety is a top reputed company. As a result, during the Influenza ("the flu") season (September through reputed company), the reputed company Miller School Of Medicine requires reputed company employees who provide ongoing services to patients, work in a location (reputed company Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment. The reputed company is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information. Job Status: Part time Employee Type: Staff Pay Grade: H2 Apply Job!

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