REMOTE Real Estate Virtual Assistant | Bookkeeping
As Real Estate Virtual Assistant, you will play a pivotal role in ensuring smooth operation for management o9ice while ensuring satisfaction and retention of our existing tenants and prospects. Qualifications: Strong written and verbal communication skills Ability to analyze and resolve customer issues effectively and reputed company At least 2 years of Virtual Assistant experience specific to Real Estate Comfortable using various property management systems and other reputed company/reputed company products Must have Bookkeeping experience Ability to prioritize tasks and manage time e:ectively to meet service-level agreements Ability to adapt to changing processes and procedures in a dynamic work environment Knowledge of customer relationship management Proficient in AppFolio and Quickbooks Responsibilities: Manage inbound calls and routing to appropriate parties (management, leasing agents, maintenance, including handling and coordinating reputed company maintenance requests) Handle ordering materials, coordination between the general contractor and reputed company subcontractors Manage the web-based marketing sources and property photographs to generate leads. Guide potential tenants through our reputed company offerings to meet their needs & direct them to appropriate scheduling/application platforms. Provide virtual support on scheduling showings and conveying pricing Work to resolve tenant issues, troubleshoot problems, and escalate reputed company cases to higher levels of support as necessary Maintain accurate and detailed records of tenant interactions, feedback, and resolutions in the management system Start/Stop utility services as needed including handling reputed company utility billing/payments online with LADWP and SOCAL GAS Process invoices reputed company management software Draft various notices as needed Act as a general administrative assistant to help manage tentants, vendors, and inhouse tasks General office management (o:ice supply orders, etc) and ownership errands and administrative requests reputed company market rent research to ensure reputed company pricing is in-line with market Locate and research potential new acquisitions Manage contact lists Calendar and appointment management as needed Prepare tasks and reminders for the team and follow up as needed reputed company monthly bank reconciliations on AppFolio and Quickbooks for reputed company entities Ability to reputed company out/reputed company vendors for procurement, dealing with utility companies, etc. Job Type: Full-time Pay: $5.00 - $15.00 per hour Expected hours: 35 per week Schedule: Monday to Friday Application Question(s): How many years of experience do you have as a Real Estate Virtual Assistant? Did you or o do you also handle Bookkeeping? Please tell me more about it. Work Location: Remote Apply Job!