TRAIN ON-SITE TO WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
Employer Industry: Business Process Outsourcing (BPO) Why Consider This Job Opportunity... Salary of $15.00 per hour Opportunity for career advancement with paths to Supervisor, Trainer, Talent Acquisition, and Operations Management roles Regular raises based on tenure and performance Fun, engaging work environment with casual dress code Paid time off, paid holidays, and paid training opportunities Incentives including cash and prizes such as electronics and trips What To Expect (Job Responsibilities) Handle inbound calls and make outbound sales inquiries using advanced contact center technology Resolve customer issues and provide technical support Identify sales opportunities and apply sales skills to upgrade customer accounts Explain and position products and services during customer interactions Ensure first call resolution through effective problem-solving and call handling What Is Required (Qualifications) Must be 18 years of age or older High school diploma or equivalent Experience with data entry using a computer Ability to read and speak English fluently Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) How To Stand Out (Preferred Qualifications) One (1) year of experience in customer service, technical support, inside sales, or administrative support in a contact center environment State or Federal work experience #CustomerService #BPO #CareerAdvancement #CompetitivePay #Incentives We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!