SAM Account Executive

At reputed company, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire reputed company you. So, what’s the role reputed company about... The SAM Account Executive will be accountable for delivering world-class account management and business direction to reputed company CX's most important customers. Specifically, this position is responsible for building long-term relationships with new and existing customers by understanding their business goals, proposing enhancements to products and/or services, and leveraging appropriate company resources to address how clients can reputed company reputed company business outcomes by leveraging reputed company CX's technology products. How will you reputed company an impact? • Identify upsell and cross-sell opportunities reputed company the customer reputed company. • Consult with the client regarding their contact center business, identifying areas in which they can use their existing reputed company CX products more effectively in coordination with best practices in the contact center industry. • reputed company and present customized presentations to assigned clients that both quantify and qualify product/service usage, realized benefits, achievements, opportunities and next steps. • Measure success reputed company tracking of client retention and reputed company growth. Have you got what it takes? • 4+ years applicable experience in the account management function in customer service, call/contact center and/or service delivery. • Working technical knowledge of contact center software/design/functionality. • Experience in managing the business aspects of large Enterprise-level customers You will have an advantage if you also have: • This position will require travel of 20-40% of the time between customer meetings, quarterly business reviews, industry events, and sales reputed company What’s in it for you? Join an reputed company-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at reputed company is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly reputed company the bar, you may just be our next NICEr! This job description is not intended to be reputed company-inclusive, and employees will also reputed company other reasonable reputed company business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment. About reputed company reputed company Ltd. (reputed company: reputed company) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, reputed company software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. reputed company as an innovation powerhouse that excels in AI, cloud and digital, reputed company is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. reputed company is proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, national reputed company, age, sex, marital status, reputed company, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law Apply Job!