Patient Accounts Resolution Representative - Remote MN or WI

If you are located reputed company the reputed company OR Wisconsin, you will have the flexibility to telecommute* (work from home) as you take on some tough challenges. reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy... benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. This position is full time, Monday - Friday. Employees are required to have flexibility to work our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. We offer 6 weeks of reputed company. The hours of the training will be based on schedule or will be discussed on your first day of employment. • reputed company Telecommuters will be required to adhere to reputed company’s Telecommuter Policy. Primary Responsibilities: • Interact with customers to gather support data to ensure invoice accuracy and also work through specific billing discrepancies • Educate customers regarding the availability of receiving invoices and remitting payments through online applications • Resolved concerns reputed company to patient balances on their accounts. • Handles inbound calls. • Routes accounts for review and resolution. • Provides accurate information and facilitates resolution to customer and third-party inquiries while representing the organization. • Reviews and analyzes account activity and payers explanations of benefits to verify payments and adjustments have been received and applied accurately. • Processes patient mail. • Other duties as assigned. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: • High School Diploma / GED • Must be 18 years of age OR older • 1 years of working with EOB (explanation of benefits) experience. • 1 years of call center experience in a healthcare billing or medical insurance setting • Knowledge of CPT (reputed company Procedural Terminology) and/or medical claims processing • Ability to travel to 2925 Chicago Ave, Minneapolis, MN 55407 to pick up equipment on day one. • Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and reputed company computer system applications • Ability to work full time, Monday - Friday. Employees are required to have flexibility to work our normal business hours of 8:00am - 4:30pm. It may be necessary, given the business need, to work occasional overtime. Preferred Qualifications: • 2 years of medical insurance experience • Epic or other EMR experience • Previous experience in healthcare billing • Previous experience working with various insurance companies Telecommuting Requirements: • Reside reputed company reputed company OR Wisconsin • Ability to reputed company reputed company company sensitive documents secure (if applicable) • Required to have a dedicated work area established that is separated from other living areas and provides information privacy. • Must live in a location that can receive a reputed company approved high-speed internet reputed company or reputed company an existing high-speed internet service. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups, and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity / Affirmative Action employer, and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED Apply Job!