Inbound Educational Call Center (Full-Time - Remote)

Employer Industry: K-12 Tutoring and Test Prep Services Why Consider This Job Opportunity... • Base hourly rate plus performance-based pay incentives with no cap on commissions • Comprehensive benefits plan for full-time employees, including medical and dental coverage • Paid on-the-job training provided • Work remotely from the comfort of your home • Professional and upbeat work environment with a supportive team • Opportunity to make a positive impact in the lives of children and families What To Expect (Job Responsibilities) • Provide exceptional customer service during initial inquiries by educating clients on services and scheduling evaluations • Follow contact center scripts and maintain professionalism in all client interactions • Build rapport with clients of various personality types • Keep accurate records of conversations in the call center system • Meet personal and team service targets for quality and quantity What Is Required (Qualifications) • High school diploma or GED • Excellent communication and interpersonal skills • Reliable and dependable work habits • Strong attention to detail and follow-through • Self-motivated with a positive attitude and a strong work ethic How To Stand Out (Preferred Qualifications) • Previous sales or customer service experience • Bilingual in Spanish and English #K12Education #CustomerService #RemoteWork #CareerOpportunity #SupportiveTeam At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!