Customer Service Call Center Representative - Sales (Work From Home)

Employer Industry: Telecommunications Why Consider This Job Opportunity... • Salary starts at $16.40/hr and can increase based on experience, plus up to $3,000 in monthly commissions if sales goals are met • Comprehensive benefits package, including medical, dental, and vision coverage • 401(k) plan and tuition reimbursement program • Generous paid time off including at least 23 vacation days and 9 company-designated holidays • Opportunity for career advancement with extensive training on the latest technology and products • Flexible work-from-home arrangement with all necessary equipment provided by the employer What To Expect (Job Responsibilities) • Provide customer support for new service requests including voice, internet, and wireless plans • Handle inquiries regarding billing, payment, plan changes, upgrades, and technical support • Identify upsell opportunities and recommend appropriate services and products to customers • Perform troubleshooting and engage Tier 3 support for complex customer issues • Maintain accurate customer records and manage a high volume of calls, chats, and emails What Is Required (Qualifications) • Previous call center or customer service experience • Flexibility to work various schedules, including evenings, weekends, and holidays • Reliable internet service and a dedicated workspace that meets work-from-home standards • Ability to comply with organizational security and performance management protocols • Strong communication skills and a consultative approach to customer interactions How To Stand Out (Preferred Qualifications) • Experience in sales or customer acquisition roles • Familiarity with telecommunications products and services • Previous experience in a fast-paced contact center environment • Ability to handle multiple tools and systems simultaneously • Strong problem-solving skills and a proactive approach to customer service #Telecommunications #CustomerService #RemoteWork #CareerOpportunity #SalesIncentives Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!