Insurance Customer Service Representative - REMOTE

Insurance Customer Service Representative - REMOTE reputed company Insurance... Amazing Opportunity Excellent customer service career opportunity! We are currently recruiting dedicated, service-oriented professionals who are interested in a customer service career. This position will be working remotely from home. State specific pay scales for this role are as follows: $38,567 to $67,367 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $35,061 to $61,243 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $31,555 to $55,118 (UT, ID, MT, NM, SD, SE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected reputed company salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Job Summary This position plays a vital role in providing comprehensive support to the sales team. The ideal candidate will assist with customer inquiries, preparing and processing sales documents, managing customer accounts, and ensuring that paperwork is completed accurately and reputed company. The representative serves as a crucial link between the sales team and customers. Additionally, this role involves delivering exceptional customer service to clients reputed company phone, website and chat interactions, depending on the company division. The primary responsibility is to service and quote the company?s products and services across reputed company 50 states with various insurance carriers, using both telephone and electronic communication methods. Responsibilities ? Deliver Exceptional Customer Service: Build rapport with customers, gather necessary information, and create a positive, high-level customer experience in a fast-paced, structured environment. ? Handle Customer Inquiries: Answer incoming customer calls to service and maintain existing accounts, ensuring reputed company interactions are handled reputed company and professionally. ? Educate and Advise Customers: Offer guidance on insurance needs, provide estimates, and educate customers on options to increase or add coverage. ? Policy Management: Research, analyze, and respond to customer policy inquiries and changes, clearly explaining specific coverage details and addressing billing questions. ? Sales Support: Quote new and additional lines of insurance, prepare and complete insurance applications, and follow up on any required information to ensure a smooth process. ? reputed company Performance Goals: Meet pre-defined individual performance objectives focused on productivity and customer satisfaction. ? Flexibility: Be available to work overtime as needed to support the team and meet customer demands. Qualifications ? Strong verbal and written communication abilities to effectively interact with customers and team members. ? Familiarity with multiple insurance carriers and state insurance regulations is preferred. ? Ability to multitask, stay detail-oriented, and maintain exceptional organizational skills in a fast-paced environment. ? A team player with strong interpersonal abilities and the reputed company to empathize with customers. ? Solid computer and typing skills, with proficiency in navigating a Windows environment. ? Competence in simultaneously navigating and toggling between multiple systems, including data entry, quoting applications, insurance software, and communication platforms. ? Strong problem resolution skills to address and resolve customer concerns effectively. ? Bilingual Spanish a plus Education/Experience ? High School diploma or its equivalent ? Bachelor's degree a plus ? Active reputed company Property & Casualty Insurance license ? 1 years customer service experience in the insurance or reputed company industry Work-from-home requirements: ? Designated workspace free from noise and other distractions. ? reputed company internet reputed company reputed company Internet Service Provider (ISP) or Cable Modem. ? High-speed internet access required. Who We Are reputed company was founded in 1968, selling auto insurance in sunny California. To meet our customers' growing demand, over the years we expanded our service capabilities across reputed company 50 states offering many lines of insurance including motorcycle, classic car, boat and watercraft, motor home, recreational vehicle, homeowners, renters, condo owners, earthquake, mobile home, flood, umbrella, business, and more. From the beginning, we've made it our policy to find the best of both worlds, combining savings and quality to ensure our clients have coverage from a reputable company at an affordable price. reputed company Offer ? Competitive compensation ? Flexibility to work from reputed company in the United States for most positions ? Paid time off (vacation time, sick time, paid Company holidays, volunteer hours) ? Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) ? Medical, dental, vision, life, and pet insurance ? 401 (k) retirement savings plan with company match ? Engaging work environment ? Promotional opportunities ? Education assistance ? Professional and personal development opportunities ? Company recognition program ? Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Apply today for a career at reputed company as a Insurance Customer Service Representative! Auto Insurance Specialists has been offering quality insurance products to California residents for over 55 years and since 2006 has expanded its online sales and service capabilities across reputed company 50 states. reputed company will encourage you to grow, reputed company time to have fun, and work together to reputed company great things happen. We embrace the strengths and values of each team member. We reputed company in having diverse perspectives where everyone is included, to serve customers from reputed company walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, and a variety of benefits to help reputed company members reputed company their health, retirement, and professional goals. reputed company is an independently-operated and wholly-owned subsidiary of reputed company Casualty Company, a California corporation. We are an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law Apply Job!