Quality Assurance Manager, Amazon
Description The IESP Amazon Payments Tech Team's vision is to delight our customers with the best payment experience in the world! To achieve this vision, we are in search of a talented technical leader and craftsman who assures quality of robust software that scales for our client-facing features which are intuitive and simple to use. Our team takes a world view of payments for all of Amazon and... builds highly customized and seamless payment experiences for our global customers. This focus on customer and geography requires working on different technologies and back-end platform systems in order to meet the needs of our customers. Our back-end systems are always available and guarantee that our customer's orders are never lost and always processed even when downstream services are down. You will have a chance to understand and influence Amazon's Stack across Retail and Digital business, work with stakeholders across payments and ordering systems. Our team is highly motivated and in need of a quality assurance manager who can own the quality bar for the team and steer them in the direction of our vision. You are a technical leader with a proven track record of successful delivery. You are someone who will enjoy the challenge of working on complex and highly disparate technologies - from front-end Android development to back-end highly distributed systems. You are security-conscious and continually analyze software for potential threats to safeguard customer trust. You are interested in a high growth career opportunity and enjoy building software that brings smiles to our customers. Position Responsibilities: - As a Quality Assurance Manager, you will lead a team of hands-on, passionate and seasoned QATs, QAEs and SDETs in qualifying innovative consumer-centric product solutions. In this role, you will: - Review product functional requirements and design documents. - Review user interfaces for conformity and functionality. - Work with Software Development Managers and product managers to understand the overall technical architecture and how each feature is implemented. - Create test strategy and direction for the team - Efficiently execute test cases across all functional areas of our products. - Set up and maintain in-house test floors, stations and equipment. - Perform testing on in-house test floors and occasionally at production FCs to ensure that all features have been manually tested prior to production deployment. - Coordinate with the Development team to promote deployments from 1-box to production. - Perform functional testing against emulated hardware. - Find, isolate, document, and validate system or software defects. - Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process - Mentor, lead and work with junior QAE, QAT in the team - Drive interactions, collaborate, drive consensus, resolve conflicts, estimate deliverable and insist on high quality for the team. The ideal candidate will have to be a leader, quick learner and be able to work independently. He/she should be able to operate in a very fast paced environment where time to hit market is super critical. The candidate will need to balance technical leadership and savvy with strong business judgment to make the right decisions about technology choices. Basic Qualifications - 1+ years of quality assurance engineering experience - 3+ years of quality assurance teams management experience - Experience managing manual testers - Experience managing automation testers - Experience testing web technologies and back-end services - Experience identifying and reviewing test plans, test cases and testing results with a strong QA background Preferred Qualifications - Experience preparing quality metrics and effectively engaging with stakeholders to set and drive quality goals - Experience transforming QA programs from manual to automation Apply Job!