Customer Service Representative - Work from Home Orlando

Employer Industry: Healthcare Services Why Consider this Job Opportunity... - Opportunity for career advancement and growth within the organization - Work remotely with approved criteria - Comprehensive benefits package including medical, dental, and vision insurance - Full-time schedules ranging from 30-40 hours per week - Pay rates starting at $17.50 What to Expect (Job Responsibilities): - Assist members with pharmacy benefit plans - Take inbound calls and answer questions regarding prescription insurance - Provide solutions to simplify members' healthcare experience - Receive necessary training to upskill and assist with inquiries - Offer heart-driven service to millions of plan members What is Required (Qualifications): - 1 year experience interacting with customers - Computer proficiency in Windows-based applications - High School Diploma or equivalent experience preferred - Ability to problem solve in a positive, productive manner - Strong customer service skills, including courteous telephone etiquette and professionalism How to Stand Out (Preferred Qualifications): - Associates degree or equivalent experience - At least 6 months of healthcare experience - Comfortable relating to customers in a patient, helpful way - Reliability and compliance with scheduling standards - Strong oral, interpersonal, and communication skills #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!