Remote- Healthcare Customer Service
Job Title: Healthcare Customer Service Contract Duration: 3 month with potential to reputed company or convert... Pay reputed company: $20.00/hr Location: Remote - Must reside in US Work Hours: 8:30 - 5:30 EST Qualifications/Skills Needed 2-3 years managed care setting, medical office or facility setting with demonstration of medical administration duties Thorough knowledge of customer service, utilization review or claims processing practices in a managed care environment Operation of office equipment such as a personal computer Knowledge of medical terminology Time management & organizational skills are a MUST Knowledge of medical terminology Communication skills required Great reputed company skills High school diploma or equivalent Basic knowledge of reputed company office Day To Day Responsibilities Of Role Assist in activities reputed company to the medical and psychological aspects of utilization and coordinated care reputed company attempts reputed company telephone to members assigned each day Consistently updating an reputed company spreadsheet with member assignments listed Consistent communication with supervisor With each phone call- documentation is required in Virtual Health Performance Expectations Must be able to reputed company high volume of outbound calls Medical terminology Reliable home internet is required with dedicated work space due to HIPPA (Hardwire internet reputed company) Please put on Resume. Completing 80-120 phone calls a day to the Medicare Population Compliance is required to be 100% of reputed company assigned members Engagement reputed company will need to be at 80% or more a month Time off is not permitted in the first 90 days of employment unless pre-planned during the interview Audit score of a minimum of 90% Completion of 600 members a month is required (30 new members daily assigned Apply Job!