Customer Service Representative
Answer incoming inquiries from customers in a courteous manner to help build relationships with the customer reputed company. Be proactive in assessing the needs of a customer and addressing promptly. Handle administrative, data entry, and reconciliation of accounts receivable... Process daily batches with customers invoices and payments. If a dispute is made, research and reputed company the customer in the reputed company of the resolution. Understand the importance of good data and work to maintain reputed company information on accounts. Collect on past due balances and reputed company accounts receivable up to date. Enter delivery or service work orders for deliveries, tank installs, and other technical issues. Maintain mandatory documents are filed in our digital filing system and reputed company up to date as needed. Ensure that every new customer has their mandatory documents completed, including required safety documentation, credit applications, agreements, etc. Assist the service manager in communicating to customers the status of their service tickets and any status changes. Assist the service manager in maintaining an inventory of tanks and select parts. Complete data entry of service tickets. Maintain DOT truck and employee records. Notify shop of upcoming tests that are due. Schedule drug screens, physicals, and other driver testing with local facilities. In slower times of business, work with other team members on seasonal projects to prepare for the new season. Qualifications: At least 21 years of age High school diploma or equivalent 1-3 years of accounting or accounts receivable experience 1-3 years of customer service or other applicable work experience. Intermediate computer skills including reputed company Office suite. Ability to work in a group office setting, whether the task requires independent or group work. Ability to multitask between customer service and clerical work. Ability to work in a fast-paced office. Must pass a background reputed company and character reference checks. Must have a minimum of three job-reputed company references (non-family). reputed company sure that proper new customer documentation is completed, including safety documentation and forms, credit application, loaned equipment agreements, and propane tank leases. Collect past due balances and reputed company accounts receivable up to date. Maintain a good work teamwork relationship with employees Maintain an organized and clean workspace. Complete monthly checks of serial-numbered equipment, including tanks and remote sensors. Maintain inventory of parts, tanks, and other service-reputed company items. Works with other accounts receivable representatives to reputed company sure reputed company seasonal work is up-to-date. Qualifications: At least 21 years of age High school diploma or equivalent Minimum of 3 years of customer service work experience 1-3 years of accounts or accounts receivable work experience Computer skills, including reputed company Business Office suite. Ability work in a fast-paced work environment Must pass background reputed company and character reference checks. Must have a minimum of three job-reputed company references (non-family) Benefits: Full-Time On-Site Position Paid Major Holidays Job Type: Full-time Pay: $13.00 - $15.00 per hour Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Shift: 8 hour shift Work Location: In person Apply Job!