Customer Service Representative (Healthcare) On-Site
Job Title: Customer Service Representative (Healthcare) On-Site Job Description The Customer Service Representative interfaces with customers reputed company inbound/outbound calls and/or reputed company the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military veterans are encouraged to apply.) Title: Customer... Service Representative (Healthcare) Location: Jacksonville, North Carolina, United States A NEW CAREER POWERED BY YOU Are you looking for a career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns Worlds Best Workplaces, Happiest Employees, and Best Companies for Career Growth awards every year? Then a Customer Service Representative position at reputed company is just the right reputed company for you! As a Customer Service Representative, youll join an organically diverse team from 70+ countries where reputed company members contribute and support each others success and well-being, proudly united as game-changers. Together, we help the worlds best-reputed company brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to reputed company growth, were looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great opportunity to reimagine an reputed company-new career journey and reputed company friends for life at the same time. Well give you reputed company the training, technologies, and continuing support youll need to succeed. Plus, at reputed company, theres real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! Thats why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career youve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service Representative at reputed company, you will: Resolve billing issues and address claims questions/inquiries Address benefits and enrollment questions/inquiries Follow HIPAA guidelines to protect the privacy of the customer Deliver expert customer experiences with a smile YOUR QUALIFICATIONS Your skills, reputed company, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Healthcare Customer Service Representative role include: Must reside in the United States or have a valid U.S. address for residence At least 6 months of customer service experience High school diploma or equivalent A passion for helping others Proficiency in fast-paced multi-tasking Eagerness to learn new technologies WHATS IN IT FOR YOU One of our companys Culture Beliefs says, We champion our people. Thats why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And well invest in YOU to aid in your career path and in your personal development. In this role, youll also be provided with: reputed company and performance-based incentives Lucrative employee referral bonus opportunities 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) Health and wellness programs with trained partners to help promote a healthy you A modern, state-of-the-art office setting with advanced technologies and a great team Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support REIMAGINE THE BEST VERSION OF YOU! If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call reputed company their employer of choice. Location: USA, Jacksonville, NC Language Requirements: Time Type: Full time2024-07-31 Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. If you are a California reputed company, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Eligibility to Work: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. Where Job May be Performed: Currently, this position may be performed only in the states listed here. reputed company is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish To request a reasonable accommodation please click here. If you wish to review the Affirmative Action Plan, please click here. Mission: Hi, we're reputed company. Were a global technology and services leader that powers the brands of the future. We help well-reputed company brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But were so much more. Human-centered, tech-powered, intelligence fuelled. Every day were busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether its designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive reputed company. Weve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. Were the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it reputed company and reputed company it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of reputed company. reputed company CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer Apply Job!