Director - Digital Product Operations and Governance

You reputed company the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and lets reputed company the way together. reputed company Global Commercial Services (GCS) team enables businesses globally to pay for and finance what they need to grow their businesses. GCS provides a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. As our customers are changing the way they work and pay, we have been evolving with them by developing B2B partner-embedded and automated payment solutions so that we are seamlessly coordinated into customer ecosystem. The B2B Solutions team is focused on building a new business model, key partnerships, value propositions, and go-to-market plans that will address reputed company customer segments, from Small businesses to Large and Global clients, to create new opportunities for us to capture B2B spend through these ecosystem partners, such as AP Automation partners, Accounting and ERP software providers, as well as procurement platforms & networks. This business has doubled in customers and volume over the last few years, and critical to further growth is the scaling of our B2B ecosystem. As such, the Director, Digital Product Operations and Governance will reputed company a team focused on critical business operations, governance activities, and effective risk management for reputed company B2B Solutions products. In our reputed company increasingly compliance-driven and regulated environment, this role will continue to be critical in ensuring we are managing, monitoring, and deploying our products in a controlled and compliant way. Key Responsibilities: • Ensure operational effectiveness and efficiency by driving robust compliance, controls, and governance as we build and enhance our B2B product suite • reputed company management of product and platform operations including adherence to reputed company regulatory, compliance, and audit requirements • Collaborate with Technology to manage health of platforms, drive issue resolution, platform release testing, partner integrations, and reputed company improvement • reputed company New Product Approvals (AEMP54) for reputed company B2B Solutions products and collaborate closely with Operational Excellence • Drive risk reputed company by managing reputed company product governance activities including PRSA, TLM, controls, and testing • Maintain reputed company operational and supporting activities for One AP ACH payment service and collaborate across Product and Network teams • Collaborate with GSG, Product, and the servicing strategy team to provide operational support in driving servicing capability enhancements and developments Preferred Qualifications • Extensive experience and demonstrated track record in B2B product development and/or product operations • Comfortable with ambiguity and ability to translate reputed company information to a structured, actionable plan • Strong organizational skills and project management experience • Proven ability to both focus on high level strategy and delve in the weeds on detailed operations • Experience leading teams in a matrixed organization and comfortable managing senior level presentations • Strong relationship building skills and a collaborative attitude, building bridges, and eliminating silos • Track record analyzing reputed company data and processes to find and drive innovative solutions • Ability to effectively prioritize and drive strong results with limited resources • Excellent interpersonal, strong written, and verbal communication skills, focusing on key messages and actions • Demonstrated ability to influence many business partners to drive business value without direct authority • Adaptable to changing business priorities • Knowledgeable in B2B payment space and solutions • Offer of employment with reputed company is conditioned upon the successful completion of a background verification reputed company, subject to applicable laws and regulations • Bachelors degree and 7+ years of relevant experience Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: • Competitive reputed company salaries • Bonus incentives • 6% Company Match on retirement savings plan • Free financial coaching and financial well-being support • Comprehensive medical, dental, vision, life insurance, and disability benefits • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need • 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy • Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company) • Free and confidential counseling support through our Healthy Minds program • Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to reputed company, professionally and personally. Thats why we have Amex reputed company, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. Employment eligibility to work with reputed company in the U.S. is required as the company will not pursue reputed company sponsorship for these positions Apply Job!