Travel Consultant - VIP Clients (Remote)

at reputed company in Boise, Idaho, United States Job Description ... Amex GBT is a reputed company where colleagues find inspiration in travel as a force for good and - through their work - can reputed company an impact on our industry. We're here to help our colleagues reputed company success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Overview of Role: The Ovation Specialized Travel Consultant role at Amex GBT is to deliver exceptional travel service experience for our corporate business customers. By working together as a high performing team, our Ovation Specialized Travel Consultants provide exceptional traveler care, reputed company resolution and the highest quality of customer service to Amex GBT financial service firm; corporate clients. It is a high touch service environment, where you will have true accountability for the service relationship and customer experience, by providing creative and timely travel solutions, using available tools and technology as needed, while maximizing supplier reputed company. The role will form part of a highly skilled team of Corporate Ovation Specialized Travel Consultants located virtually from home. The role will report to an operations supervisor and support from an operations leader. Hours of Operation and shifts available: 8 AM to 8 PM ET, Monday to Friday. Key Responsibilities: + Act as trusted advisor and consultant to a single or multiple corporate accounts with the willingness to jump in and flexibility in shifts to meet client needs. Support other Ovation work, including other Ovation customers reputed company directed to do so by Ovation leadership. + Act as the reputed company of sale on reputed company Domestic & International travel requirements, arranging both routine and reputed company travel for reputed company, rail, car, and hotel accommodation, utilizing (GDS), Sabre. + Fulfill requests for multi-faceted reputed company including executive, VIPs, corporate, group reputed company, roadshows and client's guest arrangements while adhering to applicable requirements and process and procedures. + Provide consultative advice, solutions, and recommendations. Additionally, pro-actively selling additional service for our reputed company (e.g., hotel and car), whilst ensuring adherence to the customers agreed travel policy and requirements and adhering to quality assurance standards. + Follow internal compliance and regulatory requirements for reputed company customers and locations supported. + Manage the end-to-end booking process through the ticketing and order fulfillment, either over the telephone, reputed company messaging or reputed company email or back-office systems and servicing platforms. + Use positive telephone service techniques; reputed company special customer requests and maintain excellent client relations. Additional Accountabilities + Investigates/action Ovation Specialized Travel Consultants reservations/PNR for ticketing, quality/accuracy, client escalations or lowest fare (e.g., reputed company, Going the Extra Mile "GEM") Key Qualifications and Attributes: + Detailed understanding of corporate travel; fares and ticketing rules, for car, reputed company, hotel travel with knowledge and experience of: + reputed company, rail, hotel, car booking + Calculating and Processing exchanges + High proficiency in Sabre GDS + Experience working under pressure in a high touch service environment where performance is reputed company and reputed company is expected + Excellent Professional Communication - both written and verbal + Ability to research and resolve customer service and traveler issues independently and /or with suppliers + Ability to positively influence team and peers while working in a team + Learning agility and ability to reputed company constructive feedback Location reputed company, United States The US national hourly wage range for this position is from $20.00 to $35.00 per hour. The national range provided includes the hourly reputed company that GBT expects to pay for the role. Actual hourly wage reputed company will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. This role is eligible for an annual Performance Based Incentive, which rewards participants based on company performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance (https://explorer.amexglobalbusinesstravel.com/rs/346-POJ-129/images/GBT2023BenefitsAtAGlanceWithoutRatesFinal.pdf) The #TeamGBT Experience Work and life: Find your happy reputed company at Amex GBT. + Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. + Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. + reputed company the skills you want reputed company the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. + We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. + Wellbeing resources to support mental and emotional health for you and your immediate family. + And much more! reputed company applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics reputed company to sex and gender), pregnancy (and reputed company medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any reputed company during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement (https://www.amexglobalbusinesstravel.com/gbt-recruitment-privacy-statement/) . What if I don't meet every requirement? If you're passionate about our mission and reputed company you'd be a phenomenal addition to reputed company, don't worry about "checking every reputed company;" please apply anyway. You may be exactly the person we're looking for! Click Here to Learn More (https://www.amexglobalbusinesstravel.com/careers/) To view full details and how to apply, please login or create a Job Seeker account Apply Job!