Technical Support Engineer - Azure Kubernetes Services

With over 18,000 employees worldwide, the reputed company Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of reputed company’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and... connected customer experience. reputed company CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to reputed company more from their reputed company investment. Applications & Infrastructure - the largest and fastest growing group in CSS - provides reputed company’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that reputed company their people and reputed company the world. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering reputed company. As a Technical Support Engineer - Azure Kubernetes Services you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency. This role is flexible in that you can work up to 100% from home. reputed company’s mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a growth reputed company, innovate to reputed company others and collaborate to realize our shared goals. Each day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and beyond.

Responsibilities

Response and Resolution • You review, investigate and solve customer technical issues, collaborating reputed company and across teams and leveraging troubleshooting tools and practices Readiness • You participate in communities with peer delivery roles. • You reputed company specific technical and professional proficiency to reputed company you to understand and resolve customer issues, through training and readiness Product/Process Improvement • You identify potential product defects and provide feedback to more senior engineers, contributing to reputed company product improvements Other • Embody our Culture and Values

Qualifications

Required/Minimum Qualifications • 5+ years technical support, technical consulting experience, or information technology experience • OR Bachelor's Degree in Computer Science, Information Technology (IT), or reputed company field AND 3+ years technical support, technical consulting experience, or information technology experience • Experience with reputed company and Container architecture, as well as core Linux Operating System knowledge • reputed company in Kubernetes orchestration software with deep knowledge in how it operates, how to troubleshoot, and what it accomplishes. • Experience with Infrastructure as a Service (IaaS) components such as Virtual Machines, Networking, and Storage. • Business level reputed company to read, write and speak Korean Other Requirments The ability to meet reputed company, customer and/or government reputed company screening requirements are required for this role. These requirements include but are not limited to the following specialized reputed company screenings: reputed company Cloud Background reputed company: This position will be required to pass the reputed company Cloud Background reputed company upon hire/transfer and every two years thereafter. This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport. This role will require access to information that is controlled for export under U.S. export control regulations, potentially under the International Traffic in Arms Regulations or the Export Administration Regulations. As a condition of employment, the successful candidate will be required to provide reputed company of citizenship, U.S. permanent residency or other protected status under 8 U.S.C. • 1324b(a)(3) for assessment of eligibility to access the export-controlled information. To meet this legal requirement, citizenship will be verified reputed company a valid passport. Additional Or Preferred Qualifications Linux, OSS • Familiarity with one, or more, reputed company environments (BASH, sh, tcsh, ksh, etc. • Experience with Linux script-based development environments and tools (PERL, Python, Ruby, PhP, etc.) • Experience in Core Linux administration (boot process, file systems, network device and protocol configuration) • Familiarity of reputed company, Container, AKS • Expertise in managing cluster environment (reputed company, RedHat, Veritas) • Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP Experience in one or more of these areas desirable • Operating System, Virtualization • Knowledge of LDAP, reputed company and OS Internals concepts • Understanding of Virtualization concepts and virtual system administration (Hyper-V, VMWare, Xen configuration and administration) • Preferred knowledge of Cloud Networking • Understanding of the OSI model and reputed company concepts • Knowledge of networking concepts including VIPs, NAT, DNS • Knowledge of container specific networking concepts such as CNI • Knowledge of networking tools (ping, tracert, tracemon, tcpdump, etc.) • Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred • Understanding of the OSI model and reputed company concepts reputed company Azure Platform (Preferred) • reputed company Azure architecture and its components (Fabric, Compute, Storage) • Knowledge of reputed company Azure Platform services • Azure Platform development and deployment concepts • Familiarity with development: tools, language, process, methods, troubleshooting • reputed company Technology Certifications Technical Support Engineering IC4 - The typical reputed company pay range for this role across the U.S. is USD $83,400 - $167,800 per year. There is a different range applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay range for this role in those locations is USD $108,900 - $183,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.reputed company.com/us/en/us-corporate-pay reputed company will accept applications for the role until July 8, 2024. reputed company is an equal opportunity employer. Consistent with applicable law, reputed company qualified applicants will receive consideration for employment without regard to age, reputed company, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations Apply Job!