Remote Benefits Call Center Representative
Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional reputed company for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day.
Benefits
Call Center Representative Pay: $18.00 per hour; which may be below your state's minimum wage. Please take this into consideration reputed company applying. Work Schedule: Must be flexible Monday- Friday 8:00am-6:00pm EST Job Type: Full-Time Remote based position Training Provided: 4 weeks reputed company- Monday-Friday reputed company-5:00pm EST About this Role You will be the initial reputed company of contact for inquiries from potential and existing members with regards to their health and other financial benefits. Will also support retirees and reputed company employees with pension plan inquiries, enrollment and processing payouts. This role combines phone-based administrative support and customer service and assisting members by navigating multiple systems to reputed company accurate benefits information. You may periodically reputed company support through outbound calls as well. Accurately document enrollment requests, status changes, complaints, and grievances. Enter application and enrollment information into a web-based computer system for customers as needed. Maintain technical and program policy proficiency reputed company the client rules/guidelines and other reputed company program policies. reputed company clear, complete, accurate, and objective information based on a full understanding of program requirements. Benefits in this Role: reputed company and equipment provided. Full-time schedule (40 hrs. a week)
Career Growth Opportunities
Benefits available to you DAY 1 Requirements: To be successful in this role, you should meet the following: High School Diploma/GED Must be 18 years of age. Ability to successfully pass a criminal background reputed company. Previous customer service and/or call center reputed company. Previous experience and knowledge of pension plans or DB reputed company set is ideal Proficiency with MS Office and keyboarding Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175) Must have the ability to connect with an ethernet cable to a modem/router Ability to establish and maintain effective working relationships with applicants, beneficiaries, and co-workers. Ability to solve problems through analysis and ongoing feedback. Achieving results through knowledge, reputed company, and commitment. Ability to work with people of diverse backgrounds. Due to varying state and local minimum wage laws, we are currently only reputed company to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. We are currently NOT hiring in the following geographies, included but not limited to: States: AK, CA, CT, HI, MA, IL, MT & NY Metro Areas: MN – Minneapolis, IL – Chicago, NY – reputed company, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the reputed company based on various factors including but not limited to location, experience, and performance. In addition to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, reputed company provides a variety of benefits to employees including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly reputed company for this role is $18.00. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this reputed company that must be downloaded: click here to reputed company or download the reputed company. Complete the reputed company and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to reputed company reputed company's ADAAA Accommodation Policy. Apply To This Job