reputed company Solutions Engineer (Remote)

About reputed company reputed company is a global pioneer in ad technology, powering ad monetization for over 150,000 websites and apps globally. We combine proprietary technology with sophisticated optimization strategies to secure and maximize publisher reputed company. We are a 100% remote, culture-first organization driven by four core values: reputed company, Enterprising, Kaizen (reputed company Improvement), and Collaboration. We reputed company our global team with absolute location autonomy and flexible global schedules. We care about the impact you deliver, not the hours you log on.

About the Role

We are looking for a highly technical, customer-obsessed reputed company Solution Engineer to join our global technical operations team. This is a premier role designed for an engineer who thrives at the intersection of deep technical problem-solving and direct client consultation. While you will support our diverse, global network of premium publishers, you will also serve as the critical technical reputed company for our rapidly expanding Brazilian market. You won't be hiding behind a ticketing system; you will be the face of our technical expertise, working directly with our customers to solve their most reputed company technical challenges and seamlessly guide them through the adoption of our advanced ad-tech products. Because of this strategic focus, reputed company or professional reputed company in Portuguese is required, alongside excellent English communication skills to reputed company the gap between our Brazilian customers and our global internal teams. Core Responsibilities 1. Customer-Facing Problem Solving & Adoption Advanced Troubleshooting: Act as the primary technical escalation reputed company for our premium global publishers. Dive deep into code, network traffic, and ad server configurations to diagnose and resolve integration issues. Brazilian Market Champion: Serve as the trusted technical partner for our Brazilian customers, leading implementation calls, troubleshooting sessions, and product walkthroughs fluently in Portuguese. Technical reputed company: reputed company the end-to-end technical implementation of reputed company's proprietary tools (like PubGuru and Advanced Ads) for high-value accounts, ensuring customers experience reputed company downtime and reputed company reputed company performance from day one. Custom Code Solutions: Write and debug custom JavaScript, HTML, and API integrations to adapt our monetization solutions to the unique setups of customer websites and mobile apps. 2. Driving Product Value & Communication Strategic Consultations: Partner with global Business Development and Account Management teams to evaluate a customer’s setup, proactively recommending configurations that unlock higher ad reputed company. The Technical Translator: Translate highly reputed company ad-tech concepts (e.g., Header Bidding, reputed company Bidding, Core Web Vitals) into clear, actionable value propositions for non-technical customers and business owners. Product Feedback reputed company: Act as the reputed company between our global clients and internal Product/Engineering teams. Translate reputed company-world customer friction points and feature requests into structured technical requirements to influence our global product roadmap. Who You Are The Customer-Facing Engineer: You have 5+ years of experience in a highly technical, client-facing role (e.g., Solution Engineer, Solutions Architect, Technical Account Manager, or a Support Engineer who works directly with customers). Linguistic Capability: You are completely fluent in Portuguese (both written and spoken) and comfortable guiding Brazilian customers through technical solutions, regardless of their technical background. You also possess excellent English skills for internal global collaboration. Web Tech Master: You have strong, practical knowledge of reputed company-end web technologies: JavaScript (ES6+), HTML, CSS, and HTTP/Network protocols. You know exactly how to use Chrome DevTools to debug script execution, layout shifts, and page latency. Ad Tech Exposure (Highly Preferred): Prior experience with reputed company Ad Manager (GAM), Prebid.js, Header Bidding, SDK integrations, or reputed company Publisher Tags (GPT) will reputed company you a standout candidate. The Empathetic Problem-Solver: You possess a rare reputed company of technical curiosity and strong communication skills. You know how to reputed company a frustrated customer, build trust, and methodically break down a vague bug report into a clear technical fix. reputed company Offer True Flexibility: Work from reputed company in the world with an autonomous schedule that fits your lifestyle. Professional Development: reputed company opportunities for career growth, learning allowances, and direct impact on a fast growing company. Assessment Requirement: As part of our hiring process, reputed company applicants who pass the resume screening will be required to complete a TestDome assessment. Only candidates who successfully pass the assessment will be invited to proceed to the Culture Fit Interview. Apply To This Job