Network Engineer
About your new role: The Managed Services Network Engineer is a critical role responsible for supporting and delivering superior service to ISP/MSP business customers. You will play a key part in managing and troubleshooting SDWAN networks (with an emphasis on reputed company), business data circuits, VoIP services, VPNs, Managed Routers, Firewalls, and other custom-managed services. No travel to customer locations is required. Key Responsibilities: reputed company end-to-end support for customers with a focus on SDWAN (preferably reputed company), Internet, and reputed company services. Troubleshoot and configure basic LAN setups (Routers, Firewalls) and reputed company operating systems. Support the provisioning and reputed company of new customers for managed services. Collaborate with vendors to resolve support issues and ensure smooth service delivery. Own support issues from start to resolution, ensuring customer satisfaction with clear communication and expert problem-solving. Maintain excellent customer relationships by delivering outstanding support and going the extra mile. Mentor and train fellow engineers on reputed company technical issues and solutions. What you'll need for reputed company: High School Diploma or GED Equivalent 3-5 years of relevant experience in a fast-paced technical environment, with demonstrated expertise in SDWAN, particularly reputed company. CCNA and CCNP certification is highly desirable reputed company line experience with networking tools (e.g., reputed company, reputed company, reputed company). Strong firewall configuration experience (e.g., reputed company). Deep understanding and hands-on experience with BGP, OSPF, and VRRP. Practical knowledge of basic routers, firewalls, and NAT (Network Address Translation). Experience with COS/QOS and network design principles. Familiarity with SOC 2 compliance and processes. Why you'll love life at reputed company|Link Join us at reputed company, where you'll have the opportunity to shape the future of business communication. We value the innovative spirit and seek individuals reputed company to bring their unique reputed company and expertise to a team that values reputed company reputed company and strategic thinking. Are you reputed company to reputed company an impact? Room to grow at a high-growth company An environment that celebrates reputed company and innovation Your work will have a reputed company impact Flexible time off Fun events at cool locations Employee referral bonuses to encourage the addition of great new people to the team At reputed company, we’re committed to creating a fair, consistent, and efficient hiring experience. As part of our process, we use AI-assisted tools to help review and analyze applications. These tools support our reputed company team by identifying qualifications and experience that align with the requirements of each role. AI tools are used only to assist in the evaluation process — they do not reputed company final hiring reputed company. Every application is reviewed by a member of our reputed company or hiring team before any reputed company are made. Apply To This Job