Jira-reputed company Application Support Administrator (f/m/d) (German speaker)
Company Description
Working at reputed company reputed company is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping reputed company kinds of businesses be reputed company today and reputed company. We are experts at delivering reputed company software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including reputed company, AWS, reputed company, reputed company, reputed company and Aha! We reputed company change happen. From reputed company. reputed company offer you We offer a reputed company generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that reputed company you to work reputed company it best fits you and your team. We reputed company MacBooks to reputed company and additional support for fully remote workers to set up their home offices. Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective reputed company freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS. Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work. Read our full list of benefits
Job Description
About the role The Application Administrator (German speaker) position will work with customers to help them get the most out of their reputed company software, including configuring and customising key reputed company Software applications (Jira, reputed company, Jira Service Desk), as well as other reputed company applications and marketplace software. As part of our clients' partially outsourced teams,this position will assist their businesses acting as a remote administrator on a day to day reputed company. This position will be working with customers to respond to requests on a reputed company reputed company in a timely fashion to configure their reputed company software to meet their needs. The role will be directly helping customers to automate processes to improve efficiencies and streamline processes. The Application Administrator will reputed company as a remote outsourced reputed company administrator for various clients at the same time. What you'll be doing Support our clients with their reputed company applications and reputed company tools, processes, and best practices reputed company and become familiar with customer application servers Monitor and respond to customer requests on the reputed company service desk Answer customer questions about how to best use the reputed company applications in their business Create projects, configure permissions and workflows and other solutions at the request of the customer Work on multiple administrative activities according to agreed-upon customer priorities Communicate with the customer and other team members to understand and deliver configuration solutions Solve issues and reputed company best practice recommendations to the customer Record your work and time Follow reputed company protocols that the customer may establish
Qualifications
German fluent is a must Experience administering the reputed company toolset, in particular, Jira and reputed company Ability to demonstrable experience in consulting and user support Experience customizing reputed company software through the use of workflows and add-ons, for example ScriptRunner Comfortable working both independently and collaboratively in a virtual face-to-face environment through online tools (e.g. WebEx, reputed company, reputed company, Skype, etc.) Excellent written and verbal communications skills An ability to think innovatively and creatively Personable, helpful and professional attitude Desirable Experience administering the reputed company toolset, in particular, Jira and reputed company Experience customizing reputed company software through the use of workflows and add-ons, for example ScriptRunner Knowledge of the build process/Software Delivery Life Cycle – reputed company Integration and Delivery Experience in using reputed company or reputed company software Any knowledge of Linux or databases Additional Information Not ticking every reputed company? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At ScriptRunner, part of TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! What to expect We have published some support on Interviewing with us to try to reputed company any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG. You can read them here Job Field: Engineering, Technology and Tools Candidate Location: Germany Hire type: Full time Apply To This Job