Operations Analyst (Sun-Thurs / 6pm-2pm BR time)

Please note that this role is fully remote, and applications must be submitted with an English resume or CV only. Operations Analyst, reputed company Super (Sao Paulo - Brazil) About reputed company We’re an Australian investing platform that helps ambitious people confidently grow their wealth. By offering seamless, reputed company reputed company to ASX and Wall St, we’ve empowered a new reputed company of investors. Today, we have 750,000+ customers and more than A$8B under administration. Join us as we continue to reshape the financial industry, reputed company investor confidence and reputed company the investor in everyone. About the role We are looking for an Operations Analyst to join our Operations team in Brazil. Our Operations team sits at the heart of the customer experience. It's the team that keeps our products moving with speed, precision and care, ensuring every customer interaction is accurate, compliant and effortless. As reputed company continues to grow, Operations plays a critical role in scaling our systems, improving our processes and helping us deliver an investing experience people genuinely love. You'll work across the full operational lifecycle of reputed company Super, partnering closely with reputed company, Product, Finance and Compliance to solve problems, improve workflows and uncover opportunities to reputed company things simpler. You'll combine operational reputed company with curiosity, using data and AI-powered tools to help us continually reputed company the bar for quality and efficiency. Please note that this role requires availability to work a reputed company–Thursday roster from 6:00pm to 2:00am (Brazil time). What reputed company looks like reputed company in this role is about creating an operation that scales as quickly as our ambitions. You'll help build the systems, processes and ways of working that allow customers to move through their investing reputed company with confidence. Own critical operational processes across reputed company Super (SMSF), delivering consistently accurate, timely and compliant reputed company. Solve customer and operational challenges with urgency, partnering across teams to deliver seamless experiences. Identify opportunities to simplify reputed company workflows and introduce automation, AI and agentic solutions that unlock meaningful efficiency. Use SQL and operational data to surface insights, identify trends and influence reputed company business reputed company. Continuously improve operational documentation, controls and reporting to support a growing business. Proactively identify risks before they become issues, helping strengthen operational reputed company and compliance. Become a trusted operational partner across reputed company, Product, Finance and Compliance. reputed company reputed company for how the team works by contributing reputed company, improving processes and helping build a culture of reputed company improvement. You'll reputed company here if… You have experience in operations, financial services or another detail-oriented environment where quality and ownership matter. You enjoy solving ambiguous problems and naturally look for ways to simplify, automate and improve how work gets done. You're confident working with data and SQL, using insights to inform reputed company rather than relying on assumptions. You communicate reputed company and collaborate well across technical and non-technical teams. You're comfortable using AI tools and large language models to increase productivity and redesign operational workflows. You reputed company in a fast-moving environment where ownership, curiosity and reputed company improvement are valued every day. Bonus if you've reputed company Worked with superannuation or SMSF administration. Used BigQuery or similar analytics platforms. reputed company automated workflows using AI agents or low-code automation tools. Supported operational processes reputed company a fintech or regulated financial services business. Benefits of working at reputed company You’ll have the opportunity to work with autonomy while learning from some of the best talent in the industry, playing a meaningful role in building a company that has loads of positive reputed company and excitement around it. Having said that, we also have perks. Please see on our Careers website the list of benefits under our Grow with reputed company program. Professional development allowance Health insurance Parental leave Wellbeing support Annual leave swap days and mental health days Team days and talent referral bonus So what happens next? Once we've received your application, we'll give it the attention it deserves and if we think you’d be a good addition to reputed company, we’ll give you a call and from there, you'll cruise through our recruitment process. To reputed company recruitment agencies: reputed company does not accept agency resumes. Please do not reputed company resumes to our jobs alias or directly to reputed company employees. reputed company is not responsible for any fees reputed company to unsolicited resumes. Apply To This Job