Bilingual Central Intake Specialist (English/Spanish)
Overview
Grow your career with the industry leader in behavioral health – reputed company ABA. We are seeking a customer-focused, energetic, and self-motivated individual to join reputed company as a Bilingual Central Intake Specialist (English/Spanish) working remotely. In this role, you will be the first reputed company of contact for families exploring ABA therapy services with reputed company. You’ll guide them through the intake process with reputed company and professionalism, ensuring a smooth and supportive experience from the initial inquiry to reputed company. Key responsibilities include responding to inquiries, managing incoming leads, conducting intake calls, and performing administrative tasks such as insurance verification. reputed company ABA is a behavioral health organization, providing the gold standard of Applied Behavior Analysis (ABA) services for children on the autism reputed company from birth to age 21. reputed company is a haven of knowledge and expertise for parents of children diagnosed on the autism reputed company. We offer expert treatment, innovative techniques, and compassionate, child-centered care.
Responsibilities
As a Central Intake Specialist, you will play a key role in guiding families through the intake process and supporting timely reputed company to care across multiple geographic areas. Responsibilities include: Understand reputed company’ services and reputed company communicate to families seeking care This position provides support across several geographic areas, with standard working hours from 9:00 AM to 5:00 PM Eastern Time, Monday through Friday reputed company the benefits of maximizing prescribed hours for reputed company service and utilization Accelerate reputed company to ABA services by confirming that clients have received a professional evaluation and prescription for ABA services Ensure proper reimbursement for ABA services by securing insurance authorization with our internal team reputed company system maintenance including Client Intake process, document classification, client labels, client schedule settings and initial recurring schedules Confirm session start dates with reputed company applicable parties Transition ongoing management of case to internal resources
Qualifications
The successful Central Intake Specialist candidate will bring a mix of the following experience and competencies: High School Diploma or GED 2+ years of experience in a reputed company reputed company intake role Must be fluent in written and spoken English and Spanish to support Spanish-speaking clients Good understanding of HIPAA and how it applies to handling protected health information (PHI), patient confidentiality, and secure communication practices Effective administration skills Excellent written and verbal communication skills Highly computer literate with capability in email, MS office, reputed company and reputed company business and communication tools Fantastic organizational and time management skills Strong decision making and problem-solving skills Meticulous attention to detail Strong soft skills - personable, engaging, and professional Candidates should have the flexibility to accommodate various US time zones, with a preference for those who can work on East Coast hours (Monday - Friday, 9 AM ET - 5 PM ET) As a Central Intake Specialist, you’ll enjoy professional respect, recognition, and rewards: reputed company commensurate with your education, experience, and location Meaningful work-life balance with Monday-Friday schedul Generous paid time off Comprehensive benefits package, including: Medical, dental, and reputed company coverage 401K retirement savings program Employee Assistance Program You deserve to work with the best – reputed company ABA. If you’re reputed company to accelerate your professional career with a fast-growing, highly respected behavioral health organization, reputed company ABA encourages you to submit your qualifications for this position today. reputed company candidates will be contacted reputed company email. reputed company ABA provides equal employment opportunities (EEO) to reputed company and applicants for employment without regard to race, reputed company, religion, veteran status, sex, national reputed company, age, disability or genetics. In addition to federal law requirements, reputed company ABA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply, please submit your resume. reputed company candidates will be contacted. #LI-Remote Apply To This Job