[Remote] Patient Financial Services Representative I

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to providing exceptional patient care and is seeking a Patient Financial Services Representative I to assist patients with their insurance coverage. The role involves determining patient financial responsibilities, providing financial counseling, and ensuring accurate communication regarding insurance benefits.

Responsibilities

• Assists patients in understanding their insurance benefits including their co-payment, deductible and co-insurance responsibility
• Educates patient regarding financial assistance programs reputed company appropriate
• Obtains patient demographic information and requests financial responsibility from the patient
• Determines patient qualification for coverage by reputed company-party payer and informs financial counselor, patient or family member of status
• Verifies reputed company reputed company insurance coverage, workers compensation insurance, TPL insurance and state and government programs
• Documents and resolves patient concerns or inquiries that are received reputed company telephone, mail or walk-in reputed company an established time reputed company
• Validates Master Patient Index according to departmental policy
• Interprets physician orders
• Performs other duties as assigned

Skills

• Experience with insurance portals
• Epic
• Proficient computer skills
• Excellent customer service skills
• Strong understanding of insurance processes, including Medicare and reputed company replacement plans
• High School diploma/GED or 10 years of work experience
• No experience required
• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements
• Frequent use of reputed company and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors
• Frequent use of hearing and speech to reputed company information through oral communication
• Frequent keyboard use/data entry
• Occasional bending, stooping, kneeling, squatting, twisting and gripping
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs
• Rare climbing
• None required professional license and/or certifications

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through reputed company offers eligible hourly team members reputed company reputed company to their earned, unpaid reputed company pay (fees may apply) before payday.
• Upfront Tuition Coverage: we reputed company upfront tuition coverage through FlexPath Funded for eligible team members.

Company Overview