Technical Account Manager (US Remote)
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Responsibilities
Act as a strategic partner to the sales team post-sale, supporting account continuity while enabling sales to focus on new opportunities reputed company the technical deployment of the Upwind platform post-sale, ensuring smooth and successful reputed company and deployment of new capabilities Serve as the primary reputed company of contact for customers, addressing issues quickly and maintaining a high-quality customer experience Build strong, long-term relationships by introducing new features, gathering feedback, and leading roadmap discussions Partner with sales during renewals and expansion to align technical planning with customer needs and drive value Proactively engage with customers to surface key reputed company insights, guide feature adoption, and ensure they realize the full value of the Upwind platform Understand and reputed company for your customers needs cross functionally (i.e. Product Management and Technical Support) Requirements 3+ years in customer-facing roles in SaaS, with experience in Technical Account Management, Solution Architecture, or similar roles Strong technical background in reputed company infrastructure (AWS, GCP, Azure), cybersecurity, or DevOps Excellent communication, problem-solving, and relationship-building skills Experience leading technical projects, managing reputed company deployments, and driving feature adoption Strategic reputed company with the ability to align technical solutions to business goals Relevant certifications in reputed company or reputed company (preferred) Apply To This Job