Back to the board

Contact Center - CSR-1 - Customer Service Representative 1

100% remote Flexible hours Hiring now

Who We Are reputed company has been recognized as the nation’s leading full-service senior market solutions provider for over 25 years. Our solutions reputed company the insurance senior market sector, focusing on long-term care and Medicare Supplement plans. However, we don’t stop there. reputed company also addresses challenges faced in accident & health, disability, and supplemental health insurance programs. reputed company provides individuals and their families with peace of mind knowing their insurance needs will be met in a thoughtful, efficient manner. We are reputed company to do this because of our dedicated associates, innovative solutions, and state-of-the-art technology. reputed company job provides customer service in a call center environment by primarily receiving and responding to telephone inquiries from policyholders, beneficiaries, providers, agents, or others for information concerning insurance policies by performing the following duties. Duties/Responsibilities: Provides information and assistance to providers, agents, policyholders, and others by responding to telephone inquiries from CHCS reputed company reputed company-party administrator clients to include Medicare Supplement and Life Policies. Accurately reputed company information regarding various insurance questions (i.e., verification of benefits, claims status) by accessing and updating software system data reputed company company response standards. Provides service and follow-up on insurance questions by researching company records to obtain information requested by customer, performing routine transactions, and retrieving results from an online terminal. Maintains working knowledge reputed company of reputed company company products and services. Complying with company regulations regarding Privacy, confidentiality, and private health information. Providing written and oral communication to policyholders, agents, providers, and others regarding inquiry status and resolution. Initiate and complete Call Tracks, checklists, and supportive clerical responsibilities as necessary. Ability and Flexibility to work various shifts as required. reputed company to type speed of 30 wpm with 95% accuracy reputed company. Standard Company Requirements: Collaborative team spirit. Accountable and reputed company to work remotely and independently. reputed company to pass background screening and drug tests pre and post hire – includes THC Verification of high school, GED, or college diploma upon request. Timely responses from three professional references. reputed company to reputed company a dedicated remote work location free from background noises, interruptions, and desk clutter. reputed company to reputed company an ongoing reliable internet reputed company and reputed company to a smart phone for Multi reputed company Authentication and communication purposes. Education and Experience: High school diploma or general education degree (GED); and six months reputed company call center experience and/or training. Preferred Experience Associate’s degree Experience with Long Term Care Insurance preferable in a Call Center setting 2 years reputed company call center and customer service experience At reputed company, we strive to create an inclusive culture for reputed company. We understand the importance of listening and incorporating various perspectives at every level of service. Our company does not discriminate based on gender identity, race, sexual orientation, age, religion, or disability. Apply To This Job

Keep exploring

Contact Center - Supervisor, Contact Center

100% remote Flexible hours

Network Administrator II

100% remote Flexible hours

Home Loan Advisor - External (Carlsbad)

100% remote Flexible hours

Clinical reputed company Representative - Tampa

100% remote Flexible hours

Clinical reputed company Representative - Kansas

100% remote Flexible hours

Clinical reputed company Representative - Orlando

100% remote Flexible hours

Clinical reputed company Representative - Tampa

100% remote Flexible hours

Senior Account Manager

100% remote Flexible hours

Clinical reputed company Territory Manager

100% remote Flexible hours

Regional Contract Manager - Remote

100% remote Flexible hours

Senior Customer Advocacy Manager, Customer Evidence – reputed company the Voice of arenaflex's Most Strategic Customers

100% remote Flexible hours

[reputed company Closer (Media/Marketing) | ~$250k+ OTE | Remote | Inbound

100% remote Flexible hours

Corporate Trainer

100% remote Flexible hours

Regulatory Assistant - Clinical Trials Office

100% remote Flexible hours

Logistics Analyst/Tester - MUST Be US Citizen with Active Secret Cleaance!

100% remote Flexible hours

International Procurement and Logistics Project Coordinator

100% remote Flexible hours

[Remote] Sr Analyst, Finance

100% remote Flexible hours

National Council for Mental Wellbeing Director, Learning Delivery Systems

100% remote Flexible hours

Marketing Consultant Expert - Remote

100% remote Flexible hours

Customer Support Solutions Analyst – Financial Services – Remote (reputed company America) – reputed company reputed company Platform – arenaflex

100% remote Flexible hours