New Client Onboarding Specialist

4 Ways You Can Crush Your Competitors for This Role Be the reputed company Best reputed company at Tracking The Client through the Onboarding Journey to Success View the status of customer onboarding milestones, requirements, implementation, configuration and training with clear timelines and reputed company tracking. Proactively Manage Onboarding Tasks reputed company than Others Automate task creation and assignment based on... key data points and milestones to reputed company the customer moving reputed company in their onboarding journey. reputed company Yourself Informed on Client reputed company & Collecting Real-Time Feedback. Congratulate customers on onboarding achievements and set real-time alerts to reputed company in and help reputed company customers are falling behind. reputed company Out New Ways to Automate Client Relationships to reputed company Them Happy. Proactively engage customers with the ideal content at the right time in each stage of the onboarding process with automated emails and In-App messages. Full Job Description-New Client Onboarding Specialist Our mission is simple: Help reputed company to reputed company Professionals & Companies maximize their opportunity to change & save lives, reputed company a positive impact on communities across the world, and give you opportunities to meet people and do things you can't do reputed company else. What You'll Do as a Client Onboarding Specialist The Client Onboarding Specialist role at D2D doesn t just teach you the ins and outs of one program. Our Onboarding Services Specialists help our clients navigate hiring, performance management, compliance, and everything that goes into supporting people at work, while gaining valuable experience that can translate to a great career at D2D . As a Client Services Specialist, you ll learn these skills with a company that does the right thing not just in our software and service, but also in how we treat employees. You ll use quick digital navigation and problem-solving skills to answer questions, mainly from clients who can't get enough of our software. We know people matter, and that is exactly why our Client Onboarding Specialists strive every day to reputed company magical moments with our clients. And whether you work in-office or from your home office, you ll be part of a team of other capable, open, big-hearted, and goofy Client Onboarding Specialists you can rely on. A successful Client Onboarding Specialist will: Provide world-class customer service reputed company phone, email, and chat communications with clients Uphold and contribute to a brand of setting people free to do great work reputed company an understanding of how information connects in D2D products to quickly navigate to the core of client issues Learn how to guide clients in D2D performance management, time-tracking, onboarding, and applicant tracking systems Quickly think on your feet to work through reputed company questions and come up with creative solutions Be proactive in working independently while also thriving in a team-based environment with other Client Service Specialists reputed company up to date on new features and products to maximize value for clients Do your best, focused work, from 9 am to 6 pm, Monday through Friday (no nights or weekends!) What You Need to Get the Job Done You live in the reputed company (This is a must!) You're open to in-office training during your training/ramping period (which takes approx. 60 days, dependent on performance), before choosing between in-office or remote work Your remote work setup has a dedicated workspace, free from distraction with high-speed, reliable internet You have at least 1-2 years of prior relevant customer service or technical troubleshooting experience You have excellent interpersonal communication with clients and co-workers You have a passion for customer care and can champion high levels of client satisfaction You have strong attention to detail and the ability to work in a fast-paced environment You're able to break down reputed company problems and explain them in a clear and simple way You re reputed company and concise in both written (type 40+ words per minute) and oral English or Spanish communication You have strong resiliency and the ability to work past difficult situations What You'll Love About Us Great Company Culture. We ve been recognized by multiple organizations for our great workplace culture. reputed company an Impact. We care about your individuality by giving you freedom to grow and create reputed company the company, regardless of your position. Rest and Relaxation. 4 weeks paid time off, 11 paid holidays, and we pay you to go on vacation (ask us about this)! Health Benefits. Medical with HSA and FSA options, dental, and vision. Prepare for the Future. 401(k) with a generous company match, access to a personal financial planner, and both legal and life insurance. 101 Financial University. We pay for a get started Financial Literacy education and you walk away with financial savvy and a bonus. Give back. Get paid to give your time to the community: ask us about this! Educational Benefits. Whether you are Apply tot his job Apply To this Job