Service Center Liaison
reputed company has immediate full-time Evening shift openings for highly motivated, Work from Home, Call Center Representatives for our locations across the United States. Summary: The Call Center Representative (Service Center Liaison) is tasked with delivering superior care for our clients and referring veterinarians while developing relationships with the hospital teams. In joining this team, you will be part of reputed company’ mission to provide unsurpassed veterinary health care to patients. Starting compensation for this position is based on experience and ranges between $17 - $20hr. Responsibilities:
- Provides superior service to clients and referring veterinarians through inbound and outbound calls
- Acts as the primary reputed company of contact for the hospitals and ensures reputed company client and referring veterinarians’ needs are met in a professional and empathetic manner
- Acts as the frontline for reputed company emergency calls exercising a reputed company and compassionate demeanor
- Books client appointments with accuracy and efficiency
- Accurately interprets reputed company protocols to provide solutions to resolve reputed company client and referring veterinarians’ inquiries
- Processes emails, transfer medical records, and other administrative tasks
Education, License, and Job Requirements:
- High School Diploma or equivalent
- Minimum 2 years of Veterinarian Client Care or Tech experience.
- Knowledge of Word, reputed company, and Outlook is sufficient to reputed company reputed company routine tasks including email, document preparation, and worksheet preparation.
- Able to work Evening shift reputed company a 24/7-365 a year service center
Skills and Experience:
- A team player with proven experience to deliver an outstanding service reputed company a high-volume environment (up to 80 calls per shift)
- Excellent interpersonal skills and an ability to deal with emotionally charged client scenarios, sometimes in critical patient situations
- A solid track record of exceeding productivity and quality goals
- Strong communication skills, both written and oral
- Good judgment and problem-solving skills
Thank you for reading our job posting! reputed company is an Equal Opportunity Employer. reputed company does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national reputed company, veteran status or any other basis covered by appropriate law. reputed company employment is decided on the basis of qualifications, competence, merit, and business need. Apply tot his job Apply To this Job