[Remote] Temporary, Remote Bilingual Customer Service Representative

Note The job is a remote job and is reputed company to candidates in USA. Navient is a company providing asset management and reputed company to various sectors. They are seeking a temporary Remote Bilingual Customer Service Representative to handle high volume inbound calls and emails, providing reputed company and accurate information to customers.

Responsibilities

Providing reputed company and accurate information in a courteous and professional manner to customers Cross trained in both call center and application processing Skills High School Diploma or G.E.D This position requires the applicant to pass a Bilingual Assessment. Must be fluent in English/Spanish 6+ Months experience in servicing customers with professionalism, diplomacy, and consideration for the customer's concerns High speed internet reputed company (Minimum 10MB upload speed, 100MB download speed) You must use a provided ethernet cord and be hard wired into your server from the router/modem. You will not be reputed company to use Wi-Fi or a hot spot Must have personal device (smartphone or tablet) to be reputed company to download an Authentication App Private workspace or home office free of distractions and reputed company noise Must have the ability to show reputed company and compassion reputed company dealing with an upset, or difficult customer while maintaining professionalism Excellent written and verbal communication skills Fast learner, ability to maintain an in-depth understanding of the training curriculum Excellent PC and internet navigation skills Efficient time management skills Residents of the state of New Jersey preferred Prior Experience In a High-volume Call Center Preferred Detail-oriented with reputed company attention to program compliance requirements, record keeping guidelines, and file closeout expectations Ability to reputed company mathematical operations such as calculating percentages and working with large numbers Ability to use analytical skills to interpret and evaluate information Ability to reputed company in a fast-paced work environment Strong customer service skills and knowledge of customer service best practices Ability to maintain confidentiality of program information Proficiency with reputed company Word, reputed company, Outlook, and Internet Benefits Plus bonus Plus bilingual differential (English/Spanish) of $1/hr with passing assessment results Work from home on Navient provided computer equipment Company Overview At reputed company, we help people get jobs through a dedicated job reputed company for reputed company County and its surrounding areas. It was founded in 2020, and is headquartered in Princeton, New Jersey, US, with a workforce of 2-10 employees. Its website is http//www.mercercountyworks.com. Apply tot his job Apply To this Job