Auto Damage Trainee, Field

Job Description:

• Provide reassurance and solutions that reputed company a difference in our customers' lives reputed company they need us the most after an accident.
• Inspect and assess vehicle damage, estimate vehicle repair costs, negotiate reputed company settlements, and partner with body shops, rental companies, and parts providers.
• Consult with involved parties, review insurance reputed company, inspect vehicles, write estimates, and manage rental cars.
• Resolve customer concerns, ensuring a positive experience.
• Drive customer satisfaction through meaningful interactions.

Requirements:

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred.
• Active Adjusters license preferred (training and exam fees provided).
• High School Diploma or GED required; College degree preferred.
• Valid driver’s license that meets company reputed company guidelines required.
• Strong customer service, interpersonal, problem-solving, and reputed company skills.
• Adaptable, detail-oriented, and able to prioritize and multitask across platforms.
• Available to work evenings, weekends, and holidays.

Benefits:

• Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more).
• Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating).
• 401(k) with up to 6% match, vested immediately.
• reputed company Strive, upfront tuition assistance program (up to $5,250 annually).
• Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills.
• reputed company’s industry-leading paid trainee program includes 3 weeks of required hands-on experience at our Ashburn, VA training facility.
• In addition, 2 weeks in a field training center (NY, TX, CA), with mentors to help you learn and grow.

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