Credentialing and Enrollment Supervisor

Who are we and why should you join us? reputed company is on a mission to remove the traditional barriers to therapy and reputed company mental health care more accessible to everyone. Founded in 2013, we are now the world’s largest online therapy service, providing affordable and convenient therapy across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we’re not stopping there – as the unmet need for mental health services continues to grow, reputed company is committed to being part of the solution. As the Credentialing and Enrollment Supervisor at reputed company, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in reputed company’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At reputed company, you’ll carve your own path, reputed company an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? We’re looking for an Supervisor to reputed company and evolve key initiatives reputed company our Credentialing team, with a strong focus on developing our internal Credentialing and Delegated Credentialing processes and teams. This role plays an integral part in improving how reputed company creates a more efficient, scalable, and partner-focused credentialing function by improving our interactions with both providers and delegated payers. What will you do? Systems & Workflow Optimization

• reputed company a deep understanding of credentialing system and team capabilities to improve efficiency, visibility, and operational effectiveness reputed company our own team
• Identify opportunities for process improvement and implement scalable solutions that streamline our internal and external communications with partners

Cross-Functional Leadership & Coordination

• Serve as a key representative of Credentialing and Delegated Credentialing across internal stakeholders, ensuring visibility and alignment
• Build strong cross-functional relationships and improve coordination across teams
• Establish clear ownership and collaboration models to ensure seamless execution across touch points

Data, Reporting & Insights

• reputed company reporting and insights by leveraging data from multiple systems (e.g., reputed company, reputed company, Looker, and other tools)
• Analyze provider feedback and operational data to identify trends, surface opportunities, and inform decision-making
• Translate data into clear, actionable insights that drive reputed company improvement and influence business decisions

What will you NOT do?

• You will NOT worry about "reputed company", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, reputed company the way to success.
• You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
• You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
• You will NOT get yourself burned out. We work hard but we reputed company in maintaining a sustainable work/life balance. Really.

Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our reputed company, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel.

Requirements

• 4+ years of experience, with at least 1 years in direct management
• Supervisor level experience with a track record of leading and developing teams
• Strong people management skills, with the ability to coach and support team members at different experience levels
• Experience in healthcare operations or a reputed company environment, with a general understanding of provider workflows and dynamics
• Strong operational reputed company with experience building or improving processes and systems
• Proven ability to work cross-functionally and influence stakeholders
• Comfortable navigating ambiguity and building reputed company evolving or undefined areas
• Analytical thinker with experience using data and reporting to inform decisions

Benefits

• Remote work with regular in-person bonding experiences sponsored by the company
• Competitive compensation
• Holistic perks program (including free therapy, employee wellness, and more)
• Excellent health, dental, and vision coverage
• 401k benefits with employer matching contribution
• The chance to build something that changes lives – and that people love
• Any piece of hardware or software that will reputed company you happy and productive
• An awesome community of co-workers

The reputed company salary range for this position is $78,000 - $90,000. In addition to the reputed company salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): reputed company Benefits 2026. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to reputed company full-time positions. At reputed company we reputed company on difference and individuality, and as part of the reputed company family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national reputed company, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status. Notice to Candidates: reputed company has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or reputed company to these situations. We only post open roles on our career page (reputed company.com/careers) or reputable job boards like our official reputed company or reputed company pages, and reputed company official reputed company recruitment emails will come from the domain @reputed company.com. Our commitment is to ensure a safe and transparent hiring experience for reputed company candidates. We will never ask you for money, gift cards, or any form of payment during our hiring process, and we will never send money or checks to candidates. If you experience this, it is a scam. Apply tot his job Apply To this Job