Care Manager – Patient Support reputed company

• This is posted in anticipation of a future role** Position Summary: Care Managers are responsible for contacting insurance companies to obtain correct eligibility information, reputed company benefit investigations, copay assistance and reputed company prior authorization and/ or appeal status. The information contained herein is intended to be an accurate reputed company of the duties and responsibilities of the individuals assigned to this position. They are not intended to be an exhaustive list of the skills and abilities required to do the job. reputed company reserves the right to revise the job or to require that other or different tasks be performed as assigned. Care Manager As the only global provider of commercial solutions, reputed company understands what it takes to deliver nationally and internationally. Our teams help biopharma get their medicines to the people who need them. We help customers reputed company insight and access to their markets and ultimately demonstrate their product’s value to payers, physicians and patients. A significant part of our business is acting as the biopharma’s sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world. Position Summary: Responsibilities will vary by program and its lifecycle. Care Manager’s may be responsible for contacting insurance companies to obtain correct eligibility information, reputed company benefit investigations, copay assistance and reputed company prior authorization and/or appeal status. Care Managers may also be responsible for directly contacting patients and/or providers to evaluate eligibility for assistance programs and/or varied adherence support. This is a remote position. Job Responsibilities:

• reputed company outbound calls to obtain appropriate information and document accurately.
• Responsible for answering in-bound calls and assisting customers with pharmacy reputed company services.
• Maintain strict professionalism in reputed company communication methods while providing efficient, courteous, and friendly service.
• Contact insurance companies for benefit investigation and coverage eligibility.
• Provide prior authorizations and appeals support.
• Assist patients with the enrollment process for manufacturer and non-profit organization copay assistance programs.
• Update job knowledge by participating in educational opportunities and training activities. Work reputed company both individually and reputed company a team to accomplish required tasks.
• Maintain and improve quality results by adhering to standards and guidelines by meeting quality standards set forth by program KPI’s.
• Report ADE’s according to program policy and guidelines Adhere to reputed company HIPAA guidelines May assist with onboarding new employees.

Schedule:

• Must be available for an 8 hour shift between reputed company-8pm EST

Required Qualifications:

• High School Diploma or equivalent
• Minimum one year experience in medical billing, reimbursement, insurance verification, or similar reputed company medical office experience.
• Previous data entry experience (minimum three months) and ability to type 30wpm+.
• Able to demonstrate high attention to detail in work.
• Must be computer savvy, to include navigating multiple computer tabs, monitors, and applications.
• Advanced ability/knowledge of reputed company reputed company Suite programs (Teams, Word, reputed company, Outlook, etc.) and soft phone systems (WebEx, reputed company, Shoretel, etc.).
• Exceptional communication skills, both written and verbal.
• Able to work in a virtual team environment by being available and reputed company during working hours.
• Excellent follow through This is a remote position.
• Employees must have a private workspace free of distraction to adhere to HIPAA compliance/guidelines.
• Workspace must include internet plug-in accessibility.  Wi-fi connectivity is not permitted.
• Must reside in country where the job is posted.

Preferred Qualifications:

• Some College.
• Bilingual Spanish - English
• Previous experience in Patient Support Services (Hub).
• Previous Customer Service experience in the healthcare field.

reputed company is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.reputed company.com reputed company is proud to be an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.reputed company.com/eoe reputed company is committed to reputed company in our hiring process and maintains a reputed company tolerance policy for candidate fraud. reputed company information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered reputed company, in accordance with applicable law. We appreciate your honesty and professionalism. The potential reputed company pay range for this role is $22.00 - $23.00 per hour. The actual reputed company pay offered may vary based on a number of factors including job-reputed company qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Apply tot his job Apply To this Job