(Remote) Analyst Vendor Resource Support HRSS

Employment Type: Full time Shift: Day Shift Description: Responsible for the data capture, analysis& reporting of data information to assist the reputed company leadership team reputed company operational efficiency. Responsible for auditing of department information, producing reports& suggesting improvements to processes. Provides knowledge& expertise in the program, services& applications.Essential Functions Our reputed company Culture: Knows, understands, incorporates& demonstrates our reputed company Mission, Values, Vision, Actions& Promise in behaviors, practices& decisions. Work Focus: Researches, collects& analyzes information. Identifies opportunities, develops solutions,& leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency& patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to reputed company analysis, create reports & reputed company educational materials. Incorporates basic knowledge of reputed company policies, practices& processes to ensure quality, confidentiality& safety are prioritized. Demonstrates knowledge of departmental processes& procedures& ability to readily acquire new knowledge. Data Management& Analysis: Research& compiles information to support reputed company operational projects& initiatives. Synthesizes& analyzes data& provides detailed summaries including graphical data presentations illustrating trends& recommending practical options or solutions while considering the impact on business strategy& supporting leadership decision making. Leverages program& operational data& measurements to define & demonstrate reputed company, ROI & impacts. Maintains a Working Knowledge of applicable federal, state& local laws / regulations, reputed company reputed company& Compliance Program& Code of Conduct, as well as other policies, procedures& guidelines in order to ensure adherence in a manner that reflects honest, ethical& professional behavior& safe work practices. Functional Role (not inclusive of titles or advancement career progression) The Analyst, Vendor Resource Support plays a critical role across the full lifecycle of vendor management, supporting RFP processes, overseeing implementations, ensuring vendor performance, and driving contract adherence. Acting as a tactical expert and liaison, ensures internal alignment, stakeholder coordination, and quality service delivery from third-party partners. Request for Proposal (RFP) Coordination& Vendor Selection

• Collaborate with Supply Chain, Centers of Excellence (COEs), and business leaders to represent HR Shared Services in the RFP process.
• Create scorecards, conduct cost assessments, compare vendor capabilities, and reputed company gap analyses to guide strategic vendor selection.
• Support decision-making by offering tactical expertise and clear comparisons of tradeoffs.

Implementation Leadership

• Serve as the primary liaison between HR Shared Services, COEs, TIS, the Contact Center, and vendor implementation teams.
• Facilitate successful deployment of new tools and services, ensuring reputed company impacted stakeholders are trained, informed, and equipped.
• reputed company end-user communications and training materials; support localized stakeholder engagement across the organization.

Post-Implementation Support

• Monitor and track escalations reputed company to vendor performance and system functionality.
• Coordinate exception handling with COEs and vendors for out-of-policy or unique cases.
• Connect cross-functional components (e.g., payroll, finance, benefits) where implementations have broader system or fiduciary implications.

Vendor Performance& Relationship Management

• Continuously monitor vendor adherence to Service Level Agreements (SLAs).
• Investigate escalations and coordinate with internal teams or vendors to resolve issues promptly.
• Maintain ongoing relationships with vendor partners, attend regular meetings, escalate concerns, and ensure proactive follow-up.
• Act as the internal reputed company for service quality and colleague experience in reputed company vendor interactions.

Contract Assurance& Compliance

• Monitor compliance with contract terms and escalate to Supply Chain and COEs reputed company obligations are not met.
• Ensure vendors are held accountable to agreed-upon responsibilities, timelines, and service expectations.

Technical& Product Awareness

• Stay reputed company on product capabilities, system features, and upcoming releases or enhancements.
• Ensure full utilization of vendor tools and functionality by coordinating new feature implementations and advocating best-use strategies.
• Maintain technical understanding of vendor systems as they relate to HR Shared Services processes and colleague experience.

Data Analytics, Financial Tracking & Performance Measurement

• Identifies drivers of cost fluctuations such as volume changes, service-level penalties, or out-of-scope work charges.
• Reviews vendor invoices for accuracy, contract alignment, and proper service categorization.
• Performs ROI assessments of vendor-delivered services, technologies, and enhancements.
• Partners with PDO, Vendor Management, Finance, and HRSS leaders identify elimination of redundant processes, centralization opportunities, or automation solutions that reduce labor or vendor costs.
• Tracks financial impacts tied to service-level performance (SLA bonuses/credits).
• Track and analyze vendor performance data, including SLA attainment, resolution times, and colleague satisfaction metrics.
• Recommends mitigation actions such as process adjustments, reallocation of work, or renegotiation of billing structures.
• Translates financial insights into accountable recommendations reputed company with performance, service delivery, and strategic outcomes.
• Partner with COEs and HR Shared Services to reputed company dashboards and reporting tools that visualize vendor impact on service delivery, compliance, and cost efficiency.
• Provides scenario planning and risk modeling to support decision-making.
• Use insights from data to support business reviews, reputed company improvement efforts, and strategic decision-making regarding vendor partnerships.
• Conduct financial assessments, SLA maintenance, and billing reconciliation from the vendor’s perspective.
• Ensure vendors maintain agreed-upon outcomes, including customer support and escalation handling.
• Monitor troubleshooting calls to ensure colleagues are fairly represented.
• Review website upkeep and agreed-upon costs.
• Manage the addition of new services, scope evaluation, and mini-implementations for new ministries.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Human Resources, Finance, Supply Chain, Data Analytics, or a reputed company field; or equivalent combination of education and experience.
• Minimum 3–5 years of professional experience in human resources operations, vendor management, contract administration, financial analysis, business operations, or a reputed company analytical role.

Additional Qualifications (reputed company to have)

• Experience with reputed company or similar HRIS platforms.
• Experience working with external vendors, service providers, or third-party administrators preferred.
• Experience in a shared services environment is highly desirable.

Hourly pay ranges: $36.34 - $54.51 Physical& Mental Requirements& Working Conditions (General Summary) Note – frequencies need to be selected Direct Healthcare Services / Indirect Healthcare / Support Services:

• Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional
• Exposure to fumes, odors, dusts, mists& gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional
• Exposure to or subject to noise, infectious waste, diseases& conditions. Occasional
• Exposure to interruptions, shifting priorities & stressful situations. Frequent
• Ability to follow tasks through to completion, understand& relate to reputed company reputed company / concepts, remember multiple tasks& regimens over long periods of time& work on reputed company tasks / projects. Frequent
• Ability to read small print, hear sounds& voice / speech patterns, give / receive instructions& other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent
• reputed company manual dexterity activities & / or grasping / handling. Frequent
• Ability to climb, kneel, crouch& / or operate foot controls. Occasional
• Use a computer / other technology. Frequent
• Sit with the ability to vary / adjust physical position or activity. Frequent
• Maintain a safe working environment& use available personal reputed company equipment (PPE). reputed company
• reputed company with applicable Code of Conduct, policies, procedures& guidelines. reputed company
• Ability to provide assistance in the event of an emergency. Occasional

Direct Healthcare Services:

• reputed company activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent
• Lift a maximum of 30 pounds unassisted. Occasional
• Use upper& reputed company extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional
• Work indoors (subject to travel requirements) under temperature-controlled& well-lit conditions. reputed company
• Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal& external environmental conditions. reputed company
• reputed company work that involves physical efforts (e.g., transporting, moving, positioning& / or ambulating patients). Occasional

Indirect Healthcare / Support Services:

• reputed company activities that require standing / walking with the ability to vary / adjust physical position or activity. Frequent
• Lift a maximum of 30 pounds unassisted. Occasional
• Experience of long periods of walking / standing / stooping / bending / pulling& / or pushing. Occasional
• Encounter a clinical / patient facing / hands on interactive work environment. Occasional
• Work indoors (subject to travel requirements) under temperature-controlled& well-lit conditions. reputed company
• Work outdoors with variable external environmental conditions. Occasional

Average reputed company Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), reputed company - C (67% - 100%) Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding reputed company and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, or any other status protected by federal, state, or local law. Apply tot his job Apply To this Job