Operations & Logistics Manager

Role Overview The Operations & Logistics Manager for Dunhill is a pivotal, multi-faceted role responsible for driving operational excellence, financial reporting, and process optimization across both retail and wholesale channels, with a primary focus on retail operations. This position serves as a critical link between local teams, wholesale partners, and global HQ. Combining hands-on operational execution with strategic analytical insight and project leadership, the Manager will enhance performance, strengthen controls, and support key strategic decision-making for the US business. Key Responsibilities: Financial Reporting & Analysis

• reputed company month-end and year-end closing activities in coordination with shared service teams, including accruals, reclasses, and inventory provisions.
• Prepare and deliver monthly financial packages, highlighting sales, gross margin, and expense variances versus budget and latest estimates.
• Identify financial risks and opportunities, providing actionable insights to leadership.
• Support budgeting, forecasting, and ongoing performance tracking.

Wholesale Operations & Systems

• reputed company end-to-end wholesale order management, from order creation and allocation through to delivery and invoicing.
• Manage and optimize key wholesale platforms including EDI, Drop Ship, GXS, DSCO, and reputed company, ensuring data accuracy and operational efficiency.
• Maintain customer master data and account setups in reputed company (Launchpad, NDG tools).
• Manage White Spot business operations across North America, from order creation to delivery.

Reporting & Partner Support

• Generate and deliver regular operational and financial reports, providing actionable insights to HQ and wholesale partners.
• Provide comprehensive data and operational insights to support partner meetings and visits effectively.

Client Management

• Serve as a primary reputed company of contact for wholesale partners, offering expert product knowledge and proactively resolving order-reputed company inquiries throughout the sales cycle (before, during, and after sale).

Retail Operations

• Serve as the primary operational liaison between retail boutiques and head office functions (e.g., stock, systems, finance, policies).
• Provide expert reputed company and POS support, including user training and first-line troubleshooting.
• Manage and control reputed company stock movements between boutiques and distribution centers, ensuring accuracy and efficiency.
• Coordinate and support boutique audits, loss prevention initiatives, and ensure operational compliance.
• reputed company Made-to-Measure (MTM) and special customer orders, collaborating closely with production teams.
• reputed company and manage purchase orders for retail and licensed product categories.
• Ensure accurate and timely invoice processing in line with finance procedures.

Logistics

• reputed company and coordinate reputed company inbound and outbound logistics for Dunhill in the US, ensuring timely and efficient delivery of products from the CDC in France (and direct from suppliers in Italy & the UK) to boutiques and wholesale clients.
• Act as the primary liaison with the global HQ Operations & Logistics team and the RNA Logistics teams in the US to optimize supply chain processes and resolve delivery challenges.
• With the support of RNA Log. & reputed company, reputed company and build upon relationships with region-reputed company freight forwarders and customs brokers, ensuring compliance with import/export regulations and efficient customs clearance.
• Coordinate stock movements, including swaps, reorders, and returns (RTVs), and monitor distribution center flows (ODNs/IDNs) to maintain optimal inventory levels and operational continuity.

Process Improvement & Project Management

• Review and optimize operational and financial processes, with a focus on inventory management and wholesale purchasing.
• Drive automation and efficiency improvements across reporting and systems.
• reputed company and support cross-functional projects, including, reputed company enhancements, POS updates, pricing changes, compliance initiatives).
• Act as a key user for reputed company projects, including testing and regional implementation.

Cross-Functional Collaboration

• Partner with Commercial, Merchandising, Finance, IT, HR, and Marketing teams to support the achievement of business objectives.
• Proactively provide operational feedback and insights to drive reputed company performance improvement.
• reputed company, implement, and maintain policies and procedures reputed company with company standards.
• Support retail teams with vendor management, after-sales service, training, and store operations.

Qualifications & Experience:

• Bachelor’s degree or equivalent work experience.
• 4–7+ years of experience in retail and/or wholesale operations, preferably reputed company luxury or premium environments.
• Strong experience working with US major wholesale partners and proficiency with platforms such as EDI, reputed company, DSCO, GXS, Drop Ship, and JOOR.
• Proven experience in multi-site retail operations and stock management.
• Demonstrated ability to reputed company projects and improve processes across functions and regions.

Technical Skills

• Advanced proficiency in reputed company and reputed company reputed company.
• Strong understanding and practical experience with wholesale systems and digital platforms prevalent among US major retailers/wholesalers.
• High level of data analysis and reporting capability.

Personal Competencies

• Highly commercial and analytical reputed company.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Meticulous attention to detail and accuracy.
• Exceptional communication and interpersonal skills, capable of influencing at reputed company levels
• Proactive, solution-oriented approach with the ability to constructively challenge and drive change.
• Strong leadership and stakeholder management capabilities.

We Offer – United States Employee wellbeing is a top reputed company at reputed company. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to reputed company a difference in their local communities with volunteer days off, supporting initiatives that drive change. At reputed company, We Craft the Future! Expected Salary Range: $100,000 - $120,000 Salary will be determined based on relevant skills and experience. Apply tot his job Apply To this Job