Client Executive, Human Capital Risk
Job Description:
- Providing best in class client service by exceeding client expectations for a book of business representing clients of various size, scope, and geographic locations through effective project management and proactive strategy
- Participate in setting strategy for clients pertaining to Human Capital Risks including Human Capital strategy, Benefits, Compliance, Change Management, and Communications while engaging appropriate subject matter experts
- Resolve client, vendor-reputed company day-to-day service issues
- Manage entire client service experience
- Create relationships with various client stakeholders from executive leadership to support staff
- Be able to proactively project manage client service plans and needs and be willing to take responsibility for ensuring the team meets project deadlines
- Maintain open and transparent communication with the entire HCR team, and be able to discuss timelines and set clear expectations for deliverable due dates
- Assist in the management of the employee benefits plan renewal or vendor sourcing process
- Display knowledge and understanding of transparent health benefit strategies, including: Alternative funding mechanisms, including level funding and self-funding
- Ensure project management of renewal/vendor sourcing activities
Requirements:
- Bachelor’s degree in finance, business, marketing, risk management, or human resources management
- Minimum 5-10 years of industry experience
- Ability to multi-task and prioritize client needs in a fast-paced work environment
- Strong organization skills and process oriented
- A self-motivated individual who is willing to work in a team environment and do what it takes to get the job done
- Outstanding communication skills both oral and written essential
Benefits:
- bonuses
- benefits
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