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Client Executive, Human Capital Risk

100% remote Flexible hours Hiring now

Job Description:

  • Providing best in class client service by exceeding client expectations for a book of business representing clients of various size, scope, and geographic locations through effective project management and proactive strategy
  • Participate in setting strategy for clients pertaining to Human Capital Risks including Human Capital strategy, Benefits, Compliance, Change Management, and Communications while engaging appropriate subject matter experts
  • Resolve client, vendor-reputed company day-to-day service issues
  • Manage entire client service experience
  • Create relationships with various client stakeholders from executive leadership to support staff
  • Be able to proactively project manage client service plans and needs and be willing to take responsibility for ensuring the team meets project deadlines
  • Maintain open and transparent communication with the entire HCR team, and be able to discuss timelines and set clear expectations for deliverable due dates
  • Assist in the management of the employee benefits plan renewal or vendor sourcing process
  • Display knowledge and understanding of transparent health benefit strategies, including: Alternative funding mechanisms, including level funding and self-funding
  • Ensure project management of renewal/vendor sourcing activities

Requirements:

  • Bachelor’s degree in finance, business, marketing, risk management, or human resources management
  • Minimum 5-10 years of industry experience
  • Ability to multi-task and prioritize client needs in a fast-paced work environment
  • Strong organization skills and process oriented
  • A self-motivated individual who is willing to work in a team environment and do what it takes to get the job done
  • Outstanding communication skills both oral and written essential

Benefits:

  • bonuses
  • benefits

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